Chidimma Okonkwo

CHIDIMMA OKONKWO A VIRTUAL ASSISTANT HELLO, I'm Chidimma I’m a passionate and organized virtual assistant who thrives on helping overwhelmed individuals and businesses conquer their tasks. With 3 years of experience, I specialize in Customer service,Email management,Calendar management,Appointment scheduling,Travel arrangements, Research, File organization, Project management,Data Entry and Lead generation, Imagine having more time to focus on what truly matters in your business. That’s the magic I bring! Let’s chat and see how I can streamline your workflow and boost your productivity. EDUCATION BACKGROUND 2014 - 2016 NATIONAL DIPLOMA IN COMPUTER SCIENCE 2017 - 2021 BACHELOR OF SCIENCE IN COMPUTER SCIENCE SKILLS &EXPERTISE CUSTOMER SUPPORT DATA ENTRY PROJECT MANAGEMENT GRAPHIC DESIGN SCHEDULING APPOINTMENT WORK EXPERIENCES CUSTOMER SERVICE REPRESENTATIVE | ECOBANK October 2021 - Dec 2022 Resolving customer’s complaints through our different platforms using Freshdesk. Responded promptly to customer inquiries, demonstrating a commitment to exceeding service level agreements(SLA) VIRTUAL ASSISTANT January 2022- March 2024 Scheduled appointments and managed calendars. Made travel arrangements and bookings for business trips or personal vacations. Handling administrative tasks such as data entry bookkeeping, budgeting, and record-keeping. EMAIL MANAGEMENT Rearranged and assigned each mail to a designated label for easy access. RESEARCH WORK Carried out a research work for a client about the best car seat for a baby. APPOINTMENT SCHEDULING Scheduled an appointment using calendly CALENDAR MANAGEMENT Managed a client’s google calendar THANK YOU Ready to chat about your project? Feel free to schedule a quick 15 minutes chat to discuss how to bring your vision to life. LET’S COLLABORATE