CHIDIMMMA DORIS OGBONNA
-Abuja, Nigeria.
Professional Summary
Highly organized and detail-oriented Real Estate Virtual Assistant with over 5 years of
experience providing administrative support to real estate professionals. Proficient in managing
listings, coordinating transactions, and delivering exceptional customer service. Adept at
utilizing various real estate tools and technologies to streamline operations and enhance client
satisfaction. Committed to helping real estate agents and brokers achieve their business goals
through efficient and reliable support.
Core Competencies
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Real Estate Transaction Coordination
Property Listings Management
CRM and Database Management
Calendar and Schedule Management
Customer Service and Client Relations
Social Media and Marketing Support
Document Preparation and Management
Market Research and Analysis
Communication and Interpersonal Skills
Cold Calling and Lead Generation
Professional Experience
Real Estate Virtual Assistant GOLDPLATELUXURY LLC, ABUJA 02/2019-05/2024
● Managed and updated property listings on MLS and other real estate platforms,
increasing listing visibility by 35%.
● Coordinated real estate transactions, ensuring timely completion of all necessary
paperwork, resulting in a 20% reduction in closing times.
● Provided administrative support including scheduling appointments, managing emails,
and maintaining CRM databases, which improved client response times by 25%.
● Assisted with marketing efforts by creating and scheduling social media posts, email
campaigns, and property flyers, leading to a 40% increase in online engagement.
● Conducted market research to support agents in pricing strategies and market
positioning, contributing to a 15% increase in property sales.
● Maintained excellent communication with clients, vendors, and stakeholders, ensuring a
seamless experience throughout the transaction process.
● Performed cold calling to prospective clients, generating a 20% increase in qualified
leads.
Virtual Assistant/Lease Coordinator CITYHOUSE LLC, UK 09/2024-11/2024
● Supported real estate agents with daily administrative tasks, enhancing overall efficiency
and reducing administrative backlog by 30%.
● Handled client inquiries and provided information about properties and services, leading
to a 95% client satisfaction rate.
● Prepared and organized documents for real estate transactions, including contracts and
disclosures, resulting in a 10% increase in document accuracy.
● Managed calendars, scheduled showings, and coordinated open houses, improving
scheduling efficiency by 20%.
● Assisted in the preparation of marketing materials and maintained an active social
media presence for the company, boosting lead generation by 25%.
Education
BSc,
Business administration-.
Technical Skills
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Proficient in Salesforce, HubSpot, Zoho
Experienced with MLS, Zillow, Realtor.com
Skilled in Canva, Hootsuite, Mailchimp
Familiar with DocuSign, Google Suite, Microsoft Office
Experienced with Mojo Dialer,Ringcentral
