Chidimma Joy Asiegbu

CHIDIMMA JOY ASIEGBU Virtual Assistant | Executive & Administrative Support Specialist | Anambra State, Nigeria PROFESSIONAL SUMMARY Results-driven Virtual Assistant with 8+ years of experience supporting executives, teams, and growing businesses in optimizing operations and maintaining efficient workflows. Skilled in executive support, administrative coordination, operations management, customer support, and lead generation, with a proven track record of improving processes, response times, and daily operations. Proficient in Microsoft Office, Google Workspace, Asana, Trello, Zendesk, HubSpot, Notion, Slack, and Zoom, known for reliability, discretion, and a proactive, solutions-focused approach in fast-paced remote environments. KEY SKILLS • • • Executive & Admin Support: Calendar & Email Management | Client Communication | Customer Support | Data Entry Operations & Workflow: Task Tracking | Process Improvement | Organization | Lead Generation & Research Tools: Microsoft Office | Google Workspace | Asana | Trello | Notion | Slack | Zoom | Zendesk | Freshdesk | HubSpot | GoHighLevel PROFESSIONAL EXPERIENCE Virtual Assistant Jan. 2026 – Present Self-Employed / Freelance • Manage 50+ executive emails weekly and coordinate 20+ monthly meetings, improving response time and scheduling efficiency. • Reduce task delays by 15–20% through structured administrative and operational support. • Implement task tracking systems for 100+ quarterly tasks and manage multi-channel client communication to ensure timely follow-ups and improved responsiveness. Eastern Distilleries and Food Industries (Krisoral Group Of Companies) Anambra State, Nigeria Assistant Factory Planner Sept. 2025 – Dec. 2025 • Supported production planning for 200+ staff, improving scheduling efficiency by 30%, tracking accuracy by 10%, and reducing material delays through cross-team coordination. • Prepared operational reports and maintained planning records, improving reporting turnaround time by 15% and supporting data-driven decision-making. Dorik Systems Anambra State, Nigeria Administrative Assistant and Executive Assistant Sept. 2016 – May 2025 • Coordinated 1,500+ meetings, improving scheduling efficiency and time management. • Managed 50+ weekly communications and tracked 100+ quarterly tasks, ensuring smooth operations and timely execution. • Prepared 500+ annual reports and supported lead generation through research and outreach. • Reduced operational costs by ~20% while managing vendor coordination and maintaining 1,000+ accurate, confidential records. TRAININGS & CERTIFICATION • • • Virtual Assistant Training – Virtual Skills Academy | Executive Virtual Assistant Training – She Leads Africa / Jobberman Customer Experience (CX) for Business Success | Business Email | AI for Beginners – HP LIFE EDUCATION Federal Polytechnic Oko HND in Computer Engineering (Distinction) Anambra State, Nigeria