Chidimma Catherine Uzuegbunam

Chidimma Uzuegbunam Virtual Assistant Enugu state, Nigeria | - |-| LinkedIn : Chidimma Uzuegbunam About Me Tech Savvy and dependable Virtual Assistant with experience supporting executives and teams across diverse industries. Proven track record of improving task efficiency by 40%, cutting email backlog by 60%, and saving clients up to 10 hours weekly. Known for staying organized under pressure, maintaining confidentiality, and ensuring smooth daily operations. SKILLS ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ Email Management (Gmail, Outlook) Calendar Management and Scheduling ( Google Calendar, Calendly) Project and Task Management (Asana, Trello, Notion, Click up, Monday.com) File Management (Google Drive, Dropbox, OneDrive) Google Workspace and Microsoft Office Client communication and customer support (Email, Chat, Hubspot) Data Entry and CRM Management Market Research and Lead Generation PROFESSIONAL EXPERIENCE Administrative Virtual Assistant - KeyStone Haven. ●​ ●​ ●​ ●​ Jan. 2023 - May 2025 Handled and organized 100+ professional emails weekly, maintaining a 24-hour average response time to boost client satisfaction. Conducted research and compiled data into reports for executives and board meetings, supporting key decision-making. Managed and scheduled 50+ appointments monthly, improving time efficiency and reducing calendar conflicts by 25% Coordinated conferences and events with up to 150+ attendees, ensuring seamless logistics. ​ Administrative Virtual Assistant - Vine Crest Group. ​ ●​ ●​ ●​ ●​ ●​ Managed and maintained executives’ schedules, coordinating 40+ appointments monthly to optimize time use. Attended meetings and recorded accurate minutes, distributing them within 24 hours to ensure timely follow-up.. Arranged domestic and international travel (flights, hotels, transport), reducing booking costs by 12% through vendor comparison. Opened, sorted, and distributed 200+ weekly correspondences (emails, faxes, letters), streamlining executive workflows Prepared agendas and coordinated catering/logistics for board and committee meetings of up to 50 participants. Virtual Assistant/ Customer support- The Beauty Hub​ ●​ ●​ ●​ ●​ Jan. 2022 - Feb 2023 ​ ​ ​ May 2022 – Dec. 2022 Scheduled meetings, appointments, and reminders improving time management by 30%. Processed and tracked customer requests/orders, reducing follow-up delays by 20% Provided timely customer support via email and chat, resolving 50+ inquiries weekly with an average response time under 24 hours. Managed and organized client databases, ensuring 100% accuracy of customer records. EDUCATION Nnamdi Azikiwe University​ B. Sc Science Education | Jan. 2021 – Dec 2023 ALX Africa - Virtual Assistant Training LANGUAGES English - Native and Fluent ADDITIONAL INFORMATION Availability: Immediate Willing to work: Full-time, Part-time, and Contract roles.