Chidera Mercy Ekeh

 In my previous customer service roles, I consistently exceeded performance benchmarks—achieving a customer retention rate 45% above the company average and earning 99% positive customer feedback. I bring that same level of excellence, commitment, and professionalism to every client I support. As a copywriter, I’ve helped clients boost engagement, clarify their brand messaging, and increase audience retention—crafting blog posts, articles, and website content that consistently hit the mark. My writing is not only clear and persuasive, but always aligned with your unique tone, goals, and audience. I bring creativity, strategy, and attention to detail to every piece I create. Whether you need a proactive email and chat support rep or a skilled copywriter to bring your message to life, I’m here to help.

Services I Offer:

Customer service (email, chat, and phone support)

Article & blog writing/editing

Content planning and idea generation

Basic Photoshop and video editing

Research, data entry, and content uploading

Email and inbox management

I’m tech-savvy, quick to adapt, and available 12+ hours a day to support your business when you need it most. My work is grounded in professionalism, integrity, and confidentiality, and I’ve consistently delivered 100% client satisfaction.

Let’s work together to lighten your workload, strengthen your brand voice, and create standout experiences for your customers.