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Chidanand S Kumbar
Program Manager
PROFESSIONAL SUMMARY
Product Information Management with 19 years in operations management, presales solutioning,
managing and developing existing and new business opportunities.
Handling business unit of experienced and skilled team across the delivery centres in India.
Successfully served different roles and responsibilities to major clients in variety of industries.
Experience in managing projects for various Industry verticals, covering service offerings like, Technical
Publication, Parts Engineering, Content Management, PDM Authoring, ECN Management, Content
Migration, and Customer Relationship Management.
Leads a team in managing business opportunities, overseeing customer on-boarding integrity,
performing checks and approvals for invoicing, and ensuring accurate billing and regulatory adherence.
Highly self-motivated, energetic, reliable, confident, and committed to the professional research and
service environment.
Strong work ethics reflect the dedication and ability to commit time and energy.
Forte: Building up services & solutions and converting them to matured engineering and content
management services and adapt to and thrive in a multi-cultural environment.
CORE COMPETENCIES
TECHNICAL
ILLUSTRATION
PRESALES
SOLUTION
PRODUCT INFORMATION
MANAGEMENT
PROJECT COST
MANAGEMENT
TECHNICAL CONTENT
WRITING
RISK
MANAGEMENT
INSTRUCTIONAL
DESIGNING
CONTENT
WRITING
PRODUCT
LEADERSHIIP
DATA
LITERACY
STAKEHOLDER
MANAGEMENT
KEY SKILLS
CERTIFIED IN PROJECT
MANAGEMENT
SAP & ERP SYSTEMS
(CLIENT SPECIFIC)
DATA
ANALYTICS
CORELDRAW
SUITE
ADOBE TECHNICAL
COMMUNICATION SUITE
MICROSOFT
OFFICE SUITE
SOLIDWORKS
COMPOSER
PDM & PLM SYSTEMS
(CLIENT SPECIFIC)
MICROSOFT
PROJECT
ADOBE
CREATIVE SUITE
WORK EXPERIENCE
QUEST INFORMATICS PVT. LTD
[Sept-2004 to Present]
Assistant Program Manger
[Nov-2015 to Present]
Streamline project execution methodologies and communications within the product information
division, increasing efficiency by 80%.
Direct projects with continuous monitoring and control at all stages, mentoring teams to achieve
project benefits, and intervening timely in risk management when necessary.
Collaborate with the sales team to thoroughly understand customer requirements, manage the bid
process, prepare proposals, design tailored solutions, and support product demonstrations.
Act as a liaison between the sales team and customers, overseeing business opportunities, invoicing,
and inspections while ensuring compliance. Implement periodic improvements to address any
identified gaps.
Facilitate project leads with resource management and skill enhancement to ensure smooth skill
distribution and optimal utilization.
Coordinate work approvals between internal and external stakeholders, competently handle project
estimation, budgeting, and scheduling.
Excel in written and verbal communication, with the ability to work effectively with a diverse pool of
subject matter experts, focusing on account management and relationship building by connecting
with key business executives and stakeholders, preparing reports, and identifying new business
opportunities among existing customers.
Possess strong working knowledge of MS Office, CorelDraw, Adobe Creative Suite, Data Analysis, and
MS Project.
Demonstrate sound organizational skills, including attention to detail and multi-tasking abilities.
Exhibit excellent team leadership skills, with the ability to motivate and inspire team members
operating from multiple locations.
[Aug-2012 to Nov-2015]
Senior Advisor
Offered guidance on technical solutions and innovations to align with business objectives and client
needs. Also supported the sales team by providing reports and compliant data sets to facilitate
smooth billing.
Directed and mentored technical teams, tackling complex issues and upholding best practices in daily
project tasks.
Acted as the main technical contact for clients, offering expert recommendations and managing
solution implementation to achieve high customer satisfaction.
Oversaw the technical components of projects, ensuring quality and timeliness to build trust and
secure repeat business.
[Apr-2006 to Aug-2012]
Team Leader
Provided robust support to the project manager and lead by delivering regular project scorecards
and prognosis reports, which were used for work package billing.
Successfully led a product information management team by technically guiding daily project tasks
and work breakdown structure (WBS) and monitoring activities to address technical gaps.
Demonstrated strong proficiency in MS Office, CorelDraw, SolidWorks, and client-specific PLM/PDM
systems.
[Sept-2004 to Apr-2006]
Engineer
Create and maintain serial number specific electronic spare parts catalogue, technical illustrations,
engineering change information analysis and implementation for global automobile manufacturer.
Good written and verbal communication skills primarily in issue clarifications, providing value
proposition of product information handled and technically driving the project execution team.
Strong working knowledge of MS Office, CorelDraw SolidWorks, and PLM/PDM systems (Client
Specific).
EDUCATION
Certificate Program in Project Management (CPM)
Narsee Monjee Institute of Management Studies, Bangalore.
Post Graduate Diploma in International Business Operations (PGDIBO)
The Indira Gandhi National Open University (IGNOU)
Bachelor of Engineering (B.E.) in Mechanical Engineering
The National Institute of Engineering, Mysore.