Chibuzo Ofoma

Chibuzo “Chibu” Ofoma - |-| www.linkedin.com/in/chibuzoofoma PROFESSIONAL SUMMARY IT Program Manager with Cybersecurity GRC expertise and 10+ years of experience in digital finance and consulting (Accenture alumnus). Proven track record of leading large-scale transformation initiatives, including implementing a secure digital lending platform that generated $1M+ in revenue within 18 months, delivering multiple digital banking products, and updating the information security operating model for a large multi-regional bank. Adept in IT solution implementation, process and functional design, compliance management (ISO 27001 and PCI DSS), stakeholder engagement, and cross-functional team leadership. Certified PMP and CISSP professional currently pursuing a master’s degree in Information Systems at Georgia State University. RELEVANT EXPERIENCE Georgia State University Research Assistant ▪ Supporting research on the coopetition and risks in bank-fintech partnerships, and the impact on the financial services industry. Identified five key risk categories that informed the Bank-FinTech Risk Management research within the Computer Information Systems department. Bitt Inc Program Manager ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ Draper, USA Nov 2021 – Jan 2024 Enhanced the Eastern Caribbean and Nigerian Central Bank Digital Currencies (CBDCs)—DCash and eNaira—by coordinating cross-functional teams to deliver platform and security upgrades Supported over 20 banks in implementing the eNaira in compliance with Central Bank of Nigeria standards, successfully meeting planned implementation timelines. Upgraded digital currency platforms with new features, significantly improving customer experience, driving user adoption, and expanding eNaira wallets to 13 million accounts. Managed all aspects of the project lifecycle, including planning, requirements elicitation, design, testing, change management, project communications, and post-deployment issue resolution. Deployed enhancements that strengthened AML and security controls. Implemented secure APIs facilitating the integration of eNaira on web and USSD channels, driving financial inclusion while maintaining robust security, resulting in a 30% increase in user engagement. Assessed and managed program risks. Maintained compliance with applicable national regulations. Utilized Agile and Waterfall methodologies. Leveraged tools such as MS Project, Asana, and Jira. FirstBank IT Program Manager ▪ Atlanta, USA Aug 2024 – Present Lagos, Nigeria Sept 2016 – Nov 2021 Led the implementation of digital banking and payment solutions across mobile, web, and USSD channels, boosting digital channel activity from 40% to 80% and improving service for 42M+ customers. Aligned projects with strategic goals while managing cybersecurity risks, leveraging Agile and Waterfall frameworks to drive project execution throughout the software delivery lifecycle (SDLC). Developed project management processes. Conducted project risk assessments, audits, and ensured compliance with internal controls aligned with ISO/IEC 27001. Developed program KPIs/SLAs. Reported program status and performance metrics to executives. Identified third-party relationships, assessed vendor risks, and implemented mitigation strategies. Championed the implementation of FirstAdvance, a secure digital lending solution, utilizing data analytics for risk assessment. The product generated over $1M in revenue within the first 18 months. Supervised an 11-member IT team to implement Firstmonie, an agency banking product promoting financial inclusion. Firstmonie surpassed 114,000 banking agents in four years. Led USSD banking enhancements, growing users from 1M to 12M and securing 1M+ daily transactions. 1 Accenture IT Consultant ▪ ▪ ▪ ▪ ▪ Conducted a gap assessment of the information security architecture for a leading commercial bank with over 20 million customers, addressing critical vulnerabilities and reducing risk exposure by 10%. Coordinated three regional business continuity plans (BCP) simulations for a multinational energy company, strengthening disaster recovery readiness and incident response times by 30%. Led a team to review the Central Bank of Nigeria's IT Standards Blueprint, ensuring alignment with global banking best practices while meeting budget and quality standards. Planned and coordinated training for 3,000 employees on SAP modules as part of a change management program that enabled the success of SAP implementation at Dangote Group. Collaborated to update the cybersecurity strategy and IT operating model for FirstBank. Accenture Information Security Analyst ▪ ▪ Lagos, Nigeria Jun 2011 - Sept 2016 Amsterdam, The Netherlands Oct 2008 - Apr 2011 Developed application security guidelines, reducing risk exposure by 25% and improving compliance for an international investment bank. Implemented ITIL-aligned incident and service management processes, boosting response capabilities by 20%. Created security procedures for a multinational energy company, ensuring PCI DSS compliance and reduced prep time by 20%. Conducted risk assessments and provided tailored recommendations, guiding 15+ joint ventures to 85% compliance with the parent company’s information security standards. EDUCATION Georgia State University, J. Mack Robinson College of Business, Atlanta, Georgia, USA Master of Science (MSc.) Information Systems Expected: Aug 2025 Eindhoven University of Technology, Eindhoven, The Netherlands Master of Science (MSc.) Industrial and Applied Mathematics. Federal University of Technology Owerri, Owerri, Nigeria Bachelor of Technology (BTech.) First Class, Mathematics and Computer Science SKILLS ▪ ▪ ▪ Program Management: Strategic planning, collaborating, technology risk management, stakeholder engagement, cross-functional team leadership, change management, reporting, SDLC and ITIL. Cybersecurity and Compliance: Governance, risk, and compliance management, Disaster Recovery (DR) and Business Continuity (BC) simulations, ISO 27001 and PCI DSS compliance. Tools & Technical Proficiency: Microsoft Project, Asana, Jira, VCIO toolbox and Nodeware. CERTIFICATIONS ▪ ▪ ▪ ▪ Certified Information Systems Security Professional (CISSP), ISC2 Certified Information Security Manager (CISM), ISACA Project Management Professional (PMP), Project Management Institute (PMI) ITIL Foundation Certificate in IT Service Management, PeopleCert, and Axelos VOLUNTEERING ACTIVITIES PMI PMO Global Awards (PMOGA) 2024 Judging Committee Member ▪ May - Oct 2024 Evaluated submissions from 10 PMOs for adherence to best practices, service excellence, innovation, sustainability, and value delivery. 2