CHIBUZO
CHRISTOPHER N.
Customer Servi ce Representati ve and
Sal es Representati ve-
PROFILE INFO
I'm a results-driven Sales and
Customer Service Representative
who is dynamic and detail-oriented
with over 3yrs experience. I am
known for having a methodical,
customer-focused approach to
work and a strong drive to see
things through to completion. A
passionate and fast learner who
adapt to changing / dynamic
project requirements swiftly to
meet and achieve business goals.
Customer Service Representative
Port Harcourt, Rivers State, Nigeria
EDUCATION AND TRAININGS-
HARD SKILLS
-
-
Diploma Customer Service Representative And
Human Resource Management
Evertek Management Academy
I.T Esentials and Networking
Appiyn Networking Institute
Digital Marketing, Sales Ethics And Graphics Design
NextGen Technology Academy
B.Eng Electrical and Electronics Engineering
Federal University Of Technology, Owerri, Nigeria
Diploma Computer Appreciation Skills
Titi Trinity Computers
Sales Representative
Software and Hardware
Maintenance
Graphics Design
Digital Marketing and GMB
EXPERIENCE
2024
Customer Service Agent
NOW
24 Hours Group , USA / Canada - Remote
Zoho Suite and CRM Tools
Handle In-bound and Out-bound calls regarding
Roadside Assistance and Towing Services inquiries
and bookings
Provide solutions to Clients and Vendors inquiries
Follow up on Clients and Vendors jobs in progress to
ensure successful job delivery.
Microsoft Office Suite
Google Workspace
RingCentral
SOFT SKILLS
Critical Thinking
-
Negotiation Skills
Data Entry - E-mail management - Graphic design
Digital Sales And Marketing - Leads Management
Effective Communication Skills
Interpersonal Relationship Skill
2019
Leadership Skills and Teamwork
2022
Time Management
SPOKEN LANGUAGE
English (Fluent)
REFEREE
Available Upon Request
Virtual Assistant / Sales Representative
FIKA Agency co., New York, U.S.A - Remote
Manager And Team Leader
Sprouting Root Integrated Services, Nigeria
Employed customer service skills to resolve
customer issues
Manage purchasing and sales activities efficiently
Created and executed smart business strategies to
achieve set goals and stay competitive
Create efficient digital advertising and marketing
campaigns
Supervised and Carried out routine training for
technical staff
