Chiamaka Ugochukwu

CHIAMAKA UGOCHUKWU Anambra State, Nigeria LinkedIn Lead Generation Specialist || Telemarketing and Sales || Content Writing || Virtual Assistance ||Administration and Operations. PROFESSIONAL SUMMARY Highly motivated and results-oriented Lead Generation Specialist with 5 years of experience in telemarketing, content creation, and virtual assistance. Proven ability to identify and nurture leads, driving a 30% increase in qualified leads through targeted telemarketing campaigns. Skilled at utilizing CRM tools (HubSpot, Freshdesk, Zendesk) to streamline lead management and foster customer satisfaction. Adept at content creation and virtual support tasks, ensuring efficient operations and exceptional client service. RELEVANT SKILLS                    Lead Generation/Telemarketing B2B Lead Generation Telemarketing & Sales Techniques CRM Software Proficiency (HubSpot, Freshdesk, Zendesk) Cold Calling & Email Outreach Lead Qualification & Nurturing (increased qualified leads by 30%) Sales Pipeline Management & Reporting Conducted market research to build a database of leads that expanded from 25% to 65% over a course of 6 months Utilized CRM tools like HubSpot to track and manage leads. Assisted in creating and executing email marketing campaigns aimed at nurturing leads achieving a 55% open rate and 40% conversion rate. Content Writing Skilled at writing various business correspondences such as internal and external letters, reports, and memorandums that facilitate the effective flow of information within and outside the organization. Researched and wrote articles on diverse topics, demonstrating strong research skills and attention to detail. Developed a portfolio of written works showcasing versatility in writing style and tone. Able to work with many kinds of clients in a wide variety of fields. Excellent at researching clients' brands, industries, and markets very quickly and efficiently. Virtual Assistance/ Administrations and Operations Good working knowledge of Communication and workspace management tools: Zoom, Loom, Slack, Click-up, Monday.com, Trello, SFDC, Zoho, Wire, HubSpot, zen desk, monday.com, Google Suite, etc. Calendar & Email Management Appointment Setting & Scheduling (with time zone awareness) Report Writing & Research Data Management & Administrative Support Business Acumen & Client Relationship Building WORK HISTORY May/2024 Current Intern Digital Witch Support Community  Managed lead generation efforts through targeted social media campaigns, resulting in a 15% increase in website traffic.  Provided administrative support, ensuring smooth project flow and timely task completion.  Developed and implemented content marketing strategies to enhance brand awareness and engagement. September/2 022 to May/2024 Science Facilitator/ Head of Department Star Divine College  Taught over 100 students Basic Science and Technology.  Increased parent-teacher conference attendance by 80% through regular newsletters and volunteer opportunities.  Created and delivered lesson plans that met state standards for 95% of lessons taught, as measured by peer review and administrator feedback.  Administered evaluation tests and measured key performance metrics.  Developed and implemented a targeted maths intervention program, resulting in a 20% increase in students scoring above 80% on maths tests. 01/2018 to 11/2018 National Youth Service Corps (Science Teacher) Community Secondary School, Umuokpu, Anambra State  Classroom Management: maintained discipline, managed classroom activities, and addressed behavioural issues.  Extracurricular Activities Coordinator: organized and supervised extracurricular activities, encouraging student participation.  Administrative Support: assisted with record-keeping, attendance tracking, and event organization.  Educational Mentor: Provided academic and personal guidance, conducted career counselling, and motivated students. 03/2016 to 10/2017 Research Intern National Biotechnology Development Agency, Abuja Carried out extensive research on yoghurt starter culture and how to cultivate it. Research on Cryopreservation of livestock semen. EDUCATION Master of Science: Food Microbiology Chukwuemeka Odumegwu Ojukwu University – Anambra State Bachelor of Science: Microbiology Chukwuemeka Odumegwu Ojukwu University – Anambra State TRAINING AND CERTIFICATIONS ALX Virtual Assistant Program (In view)  Comprehensive Skill Development: The ALX Virtual Assistant Program equips participants with essential administrative and technical skills, including time management, communication, and digital tools proficiency, ensuring they are prepared to excel in virtual assistance roles.  Career Advancement Opportunities: Through practical training and mentorship, the program enhances employability and opens doors to remote work opportunities, enabling participants to support businesses efficiently and effectively in a virtual environment.