Chiamaka Onyelonu

CHIAMAKA ONYELONU Airbnb Co-host/Virtual Assistant- - SUMMARY Detail-oriented and tech-savy adminstrative professional with strong experience in managing scheduling, communications and operational tasks. Experienced in coordinating bookings, maintaining accurate records and providing seamless support to business and property owners. Skilled at using variety of digital platforms to streamline workflows and ensure timely responses. Deddicated to enhancing guest experiences and supporting hosts by delivering reliable, efficient and proactive virtual assistance. SKILLS Guest communication and support Booking and reservation management Airbnb Listing Optimization Check-in and check-out coordination Cleaning and Maintenance scheduling Time management Cleaning and Maintenance Scheduling Email and Inbox management Calendar and Appointment Scheduling File and Document Management CRM Tools Task and Project Management Tools Microsoft office suite/Google work space Data Entry WORK EXPERIENCE Admin Support; Precious Technologies Feb 2022-Oct 2024 Supported Executive Staff through scheduling meeting, travel arrangements and preparing crucial documents. Ensured accurate record keeping with diligent data entry and data base management for vital company information Managed Phone and email correspondence and handling incoming and outgoing mails. Customer Service Representive ; E-GOLD Medicals July-2018-Nov 2021 Handled customer’s complaints in a courteous and efficient manner. Demonstrated excellent communication skills, both verbal and written in order to effectively interact with customers Developed strong customer relationships and loyalty through effective communication. Assisted customers with product selection by providing detailedinformation about available products and services. EDUCATION BACHELOR OF ARTS (B.A) IN HISTORY AND INTERNATIONAL STUDIES Nnamdi Azikiwe University, Awka, July 2016