Chiamaka Omosoria

Customer Experience Specialist with 5+ years of delivering fast, empathetic, and results-driven support across chat, voice, and email. I specialize in resolving complex issues, onboarding users seamlessly, and turning everyday interactions into long-term customer loyalty. Proficient in Zendesk, Freshdesk, HubSpot, Salesforce, and Zoho, with a consistent track record of 90%+ CSAT and high conversion rates in remote, fast-paced environments.