Chiamaka Okeagu
New world Estate, Oba, Anambra State •- •-•
linkedin.com/in/chiamaka-okeagu-a065092b4 •
https://x.com/CiaraDivaBae?t=XLjcCKTbYY3USBC5JUE4cg&s=09
Virtual Assistant
With 7 years of experience, I have consistently driven sales growth and improved customer satisfaction.
Implemented strategies that increased sales by 20% and achieved a 95% customer satisfaction rate in 12 months.
Improved student test scores by 20% in 18 months. Led a team to achieve a 25% increase in student achievement
in 2 years.
Highly skilled virtual assistant with years of experience providing comprehensive administrative support to
executives and entrepreneurs. Proficient in managing calendars, arranging travel, coordinating meetings and
handling confidential information.
WORK EXPERIENCE
Vibrant Kids Int'l Modern School • Oba • 02/2022 - Present
A private Nursery, Primary and Secondary school owned by a private individual.
Teacher • Full-time
• Led a team of educators to create and execute a professional development program, resulting in a 25%
increase in student achievement and a more cohesive teaching staff.
• Pupils reading ability improved by 20% through personalized reading plans, resulting in increased confidence
and engagement in the classroom.
• Proactive pupils achieved a 20% increase in standardized test scores through personalized tutoring, leading to
improved academic performance and higher student confidence.
St. Charles Lwanga Int'l School • Onitsha • 06/2020 - 12/2021
A Catholic owned Nursery, Primary and Secondary school in Onitsha.
Teacher • Full-time
• Improved student test scores by 20% through implementing personalized learning plans, resulting in a more
engaged and successful classroom environment.
• Developed and implemented a new curriculum that resulted in a 30% increase in student retention and
engagement, leading to improved academic performance and overall satisfaction.
PETER NWOSU & SONS LTD • Onitsha • 05/2015 - 09/2016
Deals on security fencing wires and other materials for installation of the wire.
Customer Representative • Full-time
• Implemented a new customer feedback system, resulting in a 30% increase in positive customer reviews,
enhancing the company's reputation and brand image.
• Exceeded monthly sales targets by 20%, resulting in a 15% increase in revenue, contributing to the overall
growth and success of the company.
DANINCO TECHNICAL TOOLS • Onitsha • 04/2014 - 04/2015
Deals on carpentry and construction tools such as drill bits, safety boots e.t.c.
Customer Representative • Full-time
• Increased sales by 20% by implementing a personalized customer engagement strategy, leading to improved
customer retention and loyalty.
• Resolved an average of 50 customer inquiries per day, achieving a 95% customer satisfaction rate, leading to
improved customer loyalty and retention.
EDUCATION
ND in Public Administration
Abia State Polytechnic • Aba • GPA: 3.20 • 01/2018 - 11/2019
I am an ND holder in Public Administration. Currently in my final year of HND program.
CERTIFICATIONS
Google Technical Support • 02/2024 - 03/2024
Google on Coursera
Demand on IT Skills training • 01/2024 - 02/2024
VOLUNTEERING & LEADERSHIP
Emmarex Computer training • 05/2013 - 03/2014
Teaching • Awka, Anambra State
PUBLICATIONS
HOW TO CONCEIVED A BOY/GIRL • 03/2024
Amazon KDP
SKILLS
Customer service, teacher, copywriting, communication, project management, multi-tasking, time management,
teacher, creative writing, listening to music, Reading, traveling
