Chiamaka Okeagu

Chiamaka Okeagu New world Estate, Oba, Anambra State •- •-• linkedin.com/in/chiamaka-okeagu-a065092b4 • https://x.com/CiaraDivaBae?t=XLjcCKTbYY3USBC5JUE4cg&s=09 Virtual Assistant With 7 years of experience, I have consistently driven sales growth and improved customer satisfaction. Implemented strategies that increased sales by 20% and achieved a 95% customer satisfaction rate in 12 months. Improved student test scores by 20% in 18 months. Led a team to achieve a 25% increase in student achievement in 2 years. Highly skilled virtual assistant with years of experience providing comprehensive administrative support to executives and entrepreneurs. Proficient in managing calendars, arranging travel, coordinating meetings and handling confidential information. WORK EXPERIENCE Vibrant Kids Int'l Modern School • Oba • 02/2022 - Present A private Nursery, Primary and Secondary school owned by a private individual. Teacher • Full-time • Led a team of educators to create and execute a professional development program, resulting in a 25% increase in student achievement and a more cohesive teaching staff. • Pupils reading ability improved by 20% through personalized reading plans, resulting in increased confidence and engagement in the classroom. • Proactive pupils achieved a 20% increase in standardized test scores through personalized tutoring, leading to improved academic performance and higher student confidence. St. Charles Lwanga Int'l School • Onitsha • 06/2020 - 12/2021 A Catholic owned Nursery, Primary and Secondary school in Onitsha. Teacher • Full-time • Improved student test scores by 20% through implementing personalized learning plans, resulting in a more engaged and successful classroom environment. • Developed and implemented a new curriculum that resulted in a 30% increase in student retention and engagement, leading to improved academic performance and overall satisfaction. PETER NWOSU & SONS LTD • Onitsha • 05/2015 - 09/2016 Deals on security fencing wires and other materials for installation of the wire. Customer Representative • Full-time • Implemented a new customer feedback system, resulting in a 30% increase in positive customer reviews, enhancing the company's reputation and brand image. • Exceeded monthly sales targets by 20%, resulting in a 15% increase in revenue, contributing to the overall growth and success of the company. DANINCO TECHNICAL TOOLS • Onitsha • 04/2014 - 04/2015 Deals on carpentry and construction tools such as drill bits, safety boots e.t.c. Customer Representative • Full-time • Increased sales by 20% by implementing a personalized customer engagement strategy, leading to improved customer retention and loyalty. • Resolved an average of 50 customer inquiries per day, achieving a 95% customer satisfaction rate, leading to improved customer loyalty and retention. EDUCATION ND in Public Administration Abia State Polytechnic • Aba • GPA: 3.20 • 01/2018 - 11/2019 I am an ND holder in Public Administration. Currently in my final year of HND program. CERTIFICATIONS Google Technical Support • 02/2024 - 03/2024 Google on Coursera Demand on IT Skills training • 01/2024 - 02/2024 VOLUNTEERING & LEADERSHIP Emmarex Computer training • 05/2013 - 03/2014 Teaching • Awka, Anambra State PUBLICATIONS HOW TO CONCEIVED A BOY/GIRL • 03/2024 Amazon KDP SKILLS Customer service, teacher, copywriting, communication, project management, multi-tasking, time management, teacher, creative writing, listening to music, Reading, traveling