Chiamaka Ngozi

I’m a results-driven Sales Development Representative and Customer Support Specialist with over 7 years of experience helping businesses attract, convert, and retain customers.

I specialize in turning conversations into conversions — whether through cold outreach, inbound inquiries, or ongoing customer relationships. I’ve worked across B2C and B2B environments, managing full sales cycles from lead generation to closing, while also delivering high-quality customer support that keeps clients coming back.

One of my biggest achievements is building my own online community from scratch to over 1,000 paying members, where I handled everything from marketing and sales to onboarding and customer support. This experience strengthened my ability to understand customer needs, communicate value clearly, and drive consistent revenue growth.

I’m highly skilled in CRM tools like Salesforce, HubSpot, Zoho, and Pipedrive, and I’m comfortable working across multiple channels, including phone, email, live chat, and social media.

What you can expect from me:

• Clear and professional communication
• Strong closing and objection-handling skills
• Reliable follow-up and customer retention strategies
• A proactive, goal-driven approach to every task

If you’re looking for someone who can not only bring in customers but also create a great experience that keeps them loyal, I’d be glad to support your business.