MBAH Chiamaka Mercy
Royal Estate, Lasu Road, Lagos State.
CAREER STATEMENT
Chiamaka is a motivated, adaptable, and responsible individual who possesses excellent analytical and
communication skills with great interpersonal relationship skills and the ability to learn fast. She also has a
methodical, client-focused approach to work, a keen eye for details, and a strong drive to see things through to
completion. Chiamaka is also capable of exercising maximum efficiency under minimum supervision in any
organization she is employed to work with.
PROFESSIONAL SKILLS AND COMPETENCIES
User Interface (UI) designer skills using Figma.
User Experience (UX) designer
User Experience (UX) researcher skills.
Prototyping
Usability Testing and Iteration
Attention to details.
Focused on designing aesthetically pleasing User Interface.
User centered design driven.
User friendly design driven.
Front-end development skills with a good knowledge of html, and css.
Confidence and doggedness in getting things done.
Adaptability and a great team player.
Excellent listening and communication skill.
Adaptive to working conditions and dedicated to work.
Self-comportment and carriage.
Integrity.
Excellent networking and interpersonal skill.
Analytical and problem-solving skills.
WORK EXPERIENCE
Business Administration (Product Designer), Aero Contractors, Murital Muhammed Airport, Ikeja,
Lagos State.
January 2025 – Present
Conducting user experience research
Designing a user centered platform for the organization
Designing an aesthetically pleasing and accessible user platform
Designing a user friendly platform
Prototyping
Collaborating with developers.
Business Administration (Product Designer), Aero Contractors, Murital Muhammed Airport, Ikeja,
Lagos State (NYSC)
October 2024 – January 2025
Conducting user experience research
Designing a user centered platform for the organization
Designing an aesthetically pleasing and accessible user platform
Designing a user friendly platform
Prototyping
Collaborating with developers.
Internal Auditor, Aero Contractors, Murital Muhammed Airport, Ikeja, Lagos State (NYSC)
April 2024 – October 2025
Ensured the accuracy of reliability of financial reporting.
Confirmed that operations are efficient and aligned with the organizations strategic goals.
Detected inefficiencies, waste, or redundancies in processes
Verified Compliance with internal policies and external regulations.
Helped identify areas of non-compliance and recommend corrective actions to avoid fines, penalties,
or reputational damage.
Helped ensured effective corporate governance by ensuring the organization’s goals and objectives
align with it’s governance framework.
Ensured that the organization complies with aviation industry standards and regulation, Government
laws and tax requirement, Internal policies, procedures, and codes of conducts.
Front Desk Personnel, Tudor House, Lekki Phase 1, Lagos State.
January 2022 – March 2022
Greeted guests and provide them with superb customer service.
Ensured the front desk is neat, presentable, and equipped with all the necessary supplies such as pens,
forms, and paper.
Answered all client questions and incoming calls.
Redirected phone calls to the appropriate department and take down messages.
Accepted all letters and packages, and distribute them to their appropriate departments.
Monitored, organized and forwarded emails.
Front Desk Personnel, Tudor House, Lekki Phase 1, Lagos State.
August 2020 – December 2020
Kept front desk clean, tidy and supplied with all the necessary supplies.
Greeted, communicated with and welcomed guests.
Answered all the customers' questions and addressed their complaints.
Answered all incoming calls, redirected them when needed.
Received letters, packages and sent them to appropriate destination.
Prepared and managed outgoing mail.
Checked, sorted and forwarded emails.
Monitored office supplies.
EDUCATION
B.A, (Bachelors of Art) History and International Studies
Nnamdi Azikiwe University, Awka, Anambra State, Nigeria.
WASSCE
Favorite Comprehensive College, Lagos State, Nigeria.
AWARDS AND CERTIFICATES
National Youth Service Corps
2025
B.A, History and International Studies, Nnamdi Azikiwe University, Awka, Anambra State
2023
Front End Development Course (HTML, CSS, and JAVASCRIPT), Gurudemy
2022
West African Senior Secondary Certificate Examinations, Lagos State.
2017
REFEREES
Available upon request.