Chiamaka Azubuike

Chiamaka Maryann Azubuike 39 Rasheed Adenusi way, Andikan Beulah estate | Gwarinpa, Abuja, Nigeria. |- |-| LinkedIn: http://linkedin.com/in/chiamaka-azubuike-1a1b33214 Professional Summary Experienced professional with a strong background in human resource management, customer relations, and sales. Skilled at organization, analytical problem-solving, and fostering positive work environments. Dedicated to providing high-level administrative support and enhancing operational efficiency. Committed to continuous learning and growth, I aim to leverage my skills to support executive functions and contribute to organizational success in a collaborative team setting. Education  University of Nigeria, Nsukka, Enugu  Bachelor of Science | November 2022  Economics  Relevant Coursework: Microeconomics, Macroeconomics, Econometrics. Experience October 2023 – Present Sales Specialist Intern | De-Lawtech Computers Limited| Wuse, Abuja.  Developed and maintained strong relationships with clients in the consumer electronics industry.  Provided exceptional customer service, resulting in 10% increase in customer retention in one year.  Successfully achieved and surpassed sales targets.  Coordinated with marketing and product development teams to ensure alignment with client needs and market trends.  Implemented customer retention strategies such as personalized follow ups and regular customer feedback surveys. November 2022 – August 2023 Communication Assistant: Freelance | Citadel Operations Limited | Enugu, Nigeria  Assisted the internal communications team with admin duties.  Produced press-related documents including briefings and releases.  Organized events internally, including conferences, exhibitions and press tours.  Organized and executed social media competitions. Skills  Time Management  Tool Proficiency/Technical Skills: extensive experience with Microsoft Office Suite, G Suite, Slack  Multitasking Ability  Problem Solving  Communication  Adaptability  Critical Thinking Certifications and Programs  McKinsey Forward Program – Core skill levels 2024  Jobberman – Accelerated Jobberman Soft Skills Training 2024  Certification Edge – Human Resources Management 2023  Excel Easy – Microsoft Excel Intermediate 2021 Awards & Acknowledgements  Received a letter of recognition from the CEO for outstanding teamwork in July 2023  Recognized for contributing to a 10% increase in customer retention and increase in sales.  Honored with the “Intern of the year” award in March 2024 2