Chiagozie Michael Nwafor

NWAFOR CHIAGOZIE MICHAEL --Chief N. Ikejiofor Street, Awkuzu, Nigeria Profile Reliable and dedicated freelancer with over four years of experience in virtual assistance, customer service, sales, and content writing. I bring strong communication skills, adaptability, and a willingness to learn. My background includes working with small businesses and startups, helping them manage their daily tasks, generate leads, and grow their audience. I am passionate about delivering quality work and growing with any team I join. Work Experience Academic Research Assistant/ Product Assistant (Remote) ExRx.net (USA) - June 2025 - June 2025 -Trained on task management using Asana. -Studied content guidelines and workflow processes. -Gained exposure to academic writing structure and topic research. -Role ended early due to network limitations. Data Analytics Virtual Project – Deloitte Australia (Remote)​ May 2025 - May 2025 - Completed a practical data analytics project simulating real-world business scenarios.​ - Analyzed datasets to identify trends and generate insights to support strategic decision-making.​ - Applied Excel-based data cleaning, transformation, and visualization techniques.​ - Interpreted and presented findings with business-oriented recommendations.​ - Strengthened skills in problem-solving, stakeholder communication, and data-driven decision-making. Sales Representative Sakay Solar Business - March 2023 - June 2024 - Made inbound/outbound calls and closed sales. - Educated customers on solar products and benefits. - Met monthly sales targets consistently. Customer Service & Lead Generation (Remote) Strategic Minds - 2023 - Generated and followed up leads for marketing campaigns. - Ensured quality communication and timely updates to the team. Virtual Assistant & Social Media Manager(Remote) Omafeco Foods / Ugom Collections - 2023 - Managed email inboxes and social media platforms. - Responded to customer messages and tracked requests. Administrative Assistant (Remote) Ideal Hospital - 2023 - Helped with setting schedules and allocating staff duties. - Managed digital records and internal updates. Customer Representative Preston Hotel - 2023 - Shared service details with walk-in and online customers. - Ensured good experience and positive follow-up. Research Assistant (Remote) Johza Groups - 2023 - Carried out online research on market trends and strategies. - Helped analyze feedback on agricultural products. Editor & Proofreader Insight Magazine & Lumen Magazine - 2022 - 2024 - Reviewed articles for grammar and structure. - Helped select and refine content before publishing. Intern - Auto Maintenance & Parts Sales Mena Automotive Repairs - Sept 2018 - Sept 2019 - Repaired Japanese and English model cars. - Handled parts inventory and customer service. Education - B.Sc. Philosophy - Imo State University - 2021 - National Diploma, Mechanical Engineering - Akanu Ibiam Federal Polytechnic - 2017 Skills - Virtual Assistance - Cold Calling - Email Copywriting - Ghostwriting - Lead Generation - Social Media Management - Customer Support - Digital Marketing - Data Analysis Languages - English (Fluent) - Igbo (Native)