I am a registered nurse by profession and have worked in the call center industry for almost 8 years now. I am well versed in the areas of finance, healthcare, telecommunications, travel, and retail. I was a Claims Analyst, a Tier 2 Technical Support Representative, a Tier 2 Patient Care Coordinator, a Customer Service Representative, and a Reservation Sales Agent. I have also experienced being a Trainer, a Quality Assurance Analyst, and an acting Assistant Manager. At the same time, I am a Medical Virtual Assistant for running 6 months now.