Cheyenne D

-- Philippines To obtain a challenging position that will need a competent and passionate employee that utilizes my professional and personal skills to provide excellent and efficient deliverables while making a significant contribution to the success of the company. Technical proficiency and adaptability in understanding products and services. Ability to produce efficient and quality work under extreme pressure and has over 55 WPM typing speed Thorough organizational skills and in solving complex problems. Provides customer retention that exceeds satisfaction and often transitions into a sale. Executive Assistance | Virtual Assistance Social Media Management | Sales Project Management | Graphic Design Digital Marketing | Photo & Video Editing Data Entry | Customer Service | Tech Support Natural team leader/problem solver Patient and Optimistic Extraordinary Communication Skills Active Listening Organized and detail-oriented FAR EASTERN UNIVERSITY, MANILA HOTEL AND RESTAURANT MANAGEMENT 2014 – 2018 – Best in Events Management Peacock (55%) Eagle (35%) Dove (5%) Owl (5%) English (C1 advanced level) Tagalog UPWORK: IDR CREATIVE JANUARY 2022 – PRESENT (VIRTUAL ASSISTANT/ SOCIAL MEDIA MANAGER) UPWORK: JACCM LLC./ ROCKIT JUICE MODELING AGENCY/ MACDONALD PROPERTY MANAGEMENT AUGUST 2021 – JANUARY 2022 (EXECUTIVE ASSISTANT TO CEO) SHAYBEAS ENTERPRISES INC./ IMMORTALIZE DEALS MARCH 2021 – JULY 2021 (FULL TIME - SOCIAL MEDIA MANAGER/ VIRTUAL ASSISTANT/ INTERNAL SERVICE AGENT) IBEX GLOBAL SOLUTIONS INC., PARANAQUE AUGUST 2019 – MARCH 2021 (AT&T ISM CUSTOMER SERVICE, AT&T TIER2 TECHNICAL SUPPORT & GODADDY SALES & SUPPORT GUIDE) VOC Champ, Elite Performer Q4 2019, Leaders of the Shiver 2019, NPS Awardee SYKES ASIA INC. ALABANG APRIL 2019 – JULY 2019 (VERIZON CUSTOMER SERVICE) CONVERGYS, ALABANG NOV 2017 – NOV 2018 (AT&T/ DIRECTV SALES ASSOCIATE II) Perfect Attendance Awardee, Director’s Club Q2 2018 Top Performer, Top Agent Performance Awardee, DTV Lifetime Achiever – 100% fraud free I hereby declare that the details furnished above are true and correct to the best of my knowledge. Always with you for Success, Cheyenne Dela Cruz (Applicant)