Chetachi Ifeanyi

CHETACHI JULIA IFEANYI Executive Virtual Assistant | Operational Support Lagos State, Nigeria | Open to Remote Roles (Global) PROFESSIONAL SUMMARY Certified Executive Virtual Assistant and Mass Communication professional with proven experience supporting Founders, CEOs, and senior leadership. Skilled in managing 25 to 40 high-priority daily inquiries to protect executive focus and reclaim over 10 hours of productivity per week. Experienced in streamlining digital workflows, coordinating operations across multiple time zones, and maintaining complete accuracy in confidential stakeholder management. CORE SKILLS ●​ Executive Support: Strategic Gatekeeping, Calendar and Appointment Management, Priority Filtering ●​ Operational Excellence: Workflow Optimization, Task Tracking with Asana and Trello, Digital Records Management ●​ Communication: Professional Correspondence, Stakeholder Relations, Confidential Information Handling ●​ Global Readiness: Remote Collaboration, Flexible across GMT, WAT, and EST Time Zones PROFESSIONAL EXPERIENCE Customer Support and Administrative Assistant Azzon Medical Diagnostics, Lagos, Nigeria | December 2022 - December 2023 ●​ Strategic Gatekeeping: Managed 25 to 40 daily patient inquiries and calls ensuring management focused on high-priority operational and clinical issues. ●​ Calendar and Appointment Optimization: Coordinated diagnostic schedules and executive appointments, reducing missed bookings through consistent manual and digital follow-ups. ●​ Information Management: Maintained full accuracy in organizing sensitive medical records and confidential stakeholder reports, ensuring data privacy and compliance. ●​ Workflow Coordination: Streamlined communication between the front desk and medical team, supporting smoother daily operations and timely delivery of results. Key Achievements: ●​ Implemented a reliable patient appointment reminder system, improving attendance and reducing scheduling gaps ●​ Managed preparation and distribution of sensitive patient reports, enhancing professional communication and building patient trust EDUCATION AND CERTIFICATION Certified Executive Virtual Assistant (CEVA), 2025 Higher National Diploma (HND), Mass Communication, Federal Polytechnic Ilaro, 2025 Ordinary National Diploma (OND), Mass Communication, Ogun State Institute of Technology, Igbesa, 2022 TECHNICAL TOOLKIT ●​ Productivity: Google Workspace (Docs, Sheets, Drive), Microsoft 365 (Word, Excel, PowerPoint) ●​ Coordination: Trello, Asana, Slack ●​ Communication: Zoom, Microsoft Teams, Gmail INTERESTS Professional Communication, Administrative Strategy, Digital Media, Public Relations, Operational Efficiency