Cheryl Franswah

 Cheryl Franswah - | -| Brisbane, QLD | PROFESSIONAL SUMMARY Motivated and versatile Computer Science graduate with a strong foundation in programming, cloud computing, web development, and database management. Certified in multiple areas including Azure, AWS, and AI, with hands-on experience in business analysis, technical documentation, testing, and workflow analysis during an internship. Skilled in collaborating with cross-functional teams, communicating technical concepts clearly, and adapting quickly to new technologies. Eager to contribute to innovative projects and open to opportunities across IT, development, data, or cloud environments in a dynamic and growth-focused organisation. CAREER EXPERIENCE IT Business Analyst Intern Dbiz AI 25th Nov 2024 – 16th Jan 2025 Gained basic knowledge of Agile/Scrum by attending sprint planning, standups, and retrospectives. Observed business processes and supported requirements gathering with stakeholders. Assisted in functional and UAT testing to ensure system quality. Contributed to documentation of user stories, test cases, and process workflows. Participated in process reviews and learned to identify areas for improvement. Front Desk Receptionist Northlakes Aquatic Centre 2018 Used quick response and dynamic service skills to build relationships with customers. Transcribed phone messages and relayed to appropriate personnel. Greeted guests at front desk and engaged in pleasant conversations while managing check-in process. Maintained files and records by implementing effective filing systems that boosted efficiency and organization. Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel. Band Manager The Franswahs & Colin2022 - current Led and motivated a team of musicians with different personalities and skills Solved conflicts and made group decisions in a creative, high-pressure environment Built a collaborative, positive team culture Reached out to venues, promoters, and audiences Created and managed social media posts (Instagram, Facebook etc.) Adapted quickly to last-minute changes in venues, equipment, or schedules EDUCATION St Benedict’s College, Queensland, Australia High school graduate 2015 - 2020 Bachelor of Computer Science University of Sunshine Coast Petrie 2022 - 2024 ADDITIONAL SKILLS AND LICENSES - Programming Languages: Python, Java, C++, JavaScript, HTML, CSS - Cloud Platforms: Microsoft Azure, Amazon Web Services (AWS) - Database Management: SQL, MySQL, PostgreSQL, DynamoDB, Azure Cosmos DB - AI & Prompting: AI Prompting, Microsoft Azure AI & Machine Learning - Web & UI/UX Design: Responsive Web Design, Graphic Design - Leadership & Communication: Event Management, Music Band Leadership, Creative Problem-Solving CERTIFICATIONS - Prompt Engineering – Foundation Learner CertiProf | Issued Mar 2025 - AWS Academy Graduate – Cloud Developing Amazon Web Services (AWS) | Issued Oct 2024 - Microsoft Certified: Azure Data Fundamentals (DP-900) Microsoft | Issued Aug 2024 - Microsoft Certified: Azure AI Fundamentals (AI-900) Microsoft | Issued Apr 2024 - Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Microsoft | Issued Nov 2023