I possess a diverse range of skills and extensive experience that make me a valuable candidate for any position. With proficiency in CRM software training, including SAGE, Pastel Payroll, and Pastel Accounting, as well as strong knowledge of MS Office applications, I can effectively manage accounts and ensure accurate record-keeping. I am skilled in coordinating team training, credit and debt collection, and creditors and debtors control.
My attention to detail, problem-solving abilities, and deadline-driven approach enable me to excel in bookkeeping, data entry, and critical decision-making. I am adaptable and self-motivated, capable of providing excellent customer service and understanding clients' needs. Furthermore, my strong written communication skills allow me to effectively communicate with clients and colleagues.
Throughout my experience, I have successfully managed various administrative tasks, including receptionist duties, document management, and mail sorting. I have also demonstrated proficiency in processing purchase orders, managing cashbook, and balancing petty cash. Additionally, I am well-versed in financial reporting, tax returns, and inventory valuation.
In call center environments, I have provided exceptional customer service, handling complex inquiries and supporting clients. I have experience in financial statement preparation, debt collection, and utilizing CRM systems. As a team leader, I have effectively supervised and guided fellow team members, offering valuable advice and product knowledge.
In summary, my skills and experience encompass a wide range of responsibilities, including accounts management, administration, customer service, and leadership. With my strong work ethic, attention to detail, and commitment to delivering high-quality results, I am well-equipped to contribute to any role.