Cherry May Bereso

CHERRY MAY BERESO GENERAL VIRTUAL ASSISTANT Hi! I’m Cherry, your talented, resourceful and personable VA to support you with admin, finance, CSR & Social Media tasks for long-term success. #AtYourChervice! Experiences February 2025- May 2025 U.S BASED ENTREPRENEUR (NDA PROTECTED) Remote Set-Up Executive VA Specializing Social Media and Admin Operation--Taguig City, Philippines https://linktr.ee/VACherryMBereso Administrative Assistant II/Accounts Receivable Bachelor of Science in Business Management Taguig City University | 2019 | March 2022 - February 2025 VETERANS FEDERATION OF THE PHILIPPINES Taguig City, Philippines EDUCATION EXPERTISE Managed the client’s calendar, including scheduling meetings, coordinating appointments, and sending timely reminders Organized and responded to the client’s email inbox, flagged important messages, and drafted professional replies Created and scheduled branded content for the client’s Instagram and Facebook pages using tools like Canva Meta Business Suite and Buffer. Monitored social media inboxes, replied to messages/comments, and maintained audience engagement Coordinated with the client’s team (designers, editors, or collaborators) to ensure project timelines were met Generated weekly social media insights reports to track reach, engagement, and content performance Researched trends, hashtags, and competitors to support content strategy Maintained a structured digital filing system for content plans, client documents, and meeting notes Assisted the client’s task follow-ups and monitor tasks using Notion. Upheld confidentiality and professionalism at all times under the terms of a signed NDA YEARS Admin Support 6 years Finance Support 6 years Customer Service 4 years Basic Graphic Design 3 years Video Editing 3 months Content Creation 3 months Social Media Management 3 months Lead Generation Specialist 3 months Monitor and record incoming payments from clients and customers Prepare and issue accurate invoices and billing statements Track accounts to identify outstanding debts and overdue balances Follow up with clients on late payments via email or phone Reconcile customer accounts and investigate payment discrepancies Post and apply payments accurately in accounting systems (QuickBooks, Journal) Maintain detailed and up-to-date AR records and reports Generate aging reports and assist with monthly financial close Coordinate with sales or customer service teams regarding billing issues Ensure compliance with company policies and financial procedures June 2020 - March 2022 PH GLOBAL JET EXPRESS (J&T Express) Paranaque City, Philippines Branch Admin & Customer Service Representative Assisted walk-in clients and Shopee sellers with inquiries Managed calls, emails, and chat support channels Encoded client data and prepared daily reports Handled parcel issues, RTS, and claims via WTMS Coordinated rider schedules and dispatched deliveries Followed up on refunds and ensured fleet readiness Provided admin and logistics support Served as the Acting-Officer in the absence of Supervisor and OIC in the operation. Tools and Platforms Used: Discord LANGUAGE Apollo.io ADOBE Premium AI Automations English Filipino Reference Angelika Violante Darell Galvante Administrative Officer Executive Assistant - REO Phone:- Phone:- Veterans Federation of the Philippines Veterans Federation of the Philippines