Cherry Kate Reuyan

Cherry Kate Reuyan Flat No. 14, St. Mary Flats, Andrew Cunningham St., Qawra · - ·- Job Objective To secure a position that will enable me to use my strong skills in administrative support, communication, customer service, and be able to build a long lasting relationship with clients. Qualifications  Excellent command of both written and spoken English  Excellent computer skills – applications related to Microsoft Window applications or the internet  Ability to learn new software and maintain professional relationship with co-workers and employer  Highly responsible and reliable  Possess strong interpersonal and problem solving abilities  Ability to work well under pressure  Ability to maintain confidentiality of all information  Possess excellent customer service and administrative skills  Ability to handle multiple tasks with strong attention to detail  Can work with minimum to no supervision  Ability to type at least 50 words per minute Professional Experience Nassau Wellness, Couples Therapy Long Island Jan. 2017 - Present Virtual / Administrative Assistant  Sending out appointment reminders to clients  Sending out intakes to clients via Adobe Sign  Calling insurance companies to verify clients’ benefits information  Filling out clients insurance claims forms via Adobe Sign  Processing clients’ payments via Quickbooks  Processing employees’ payroll  Transcription of marketing videos RUE107, Women’s Apparel Boutique Customer Service Representative      Jan. 2017 - Present Responding to email inquiries and complaints Assisting customers in tracking their orders Escalating urgent issues to the appropriate departments Coordinating with co-workers, shipping and billing departments Entering all received issues and inquiries into a spreadsheet for reporting Millstream Fabrication Executive / Personal Assistant to CEO  Appointment setting  Sending out appointment reminders  Calendar management  Market / Web research  Data entry / Typing June 2016 - Sept. 2017 Egg and Chips London, Alternative Clothing Store March 2016 - July 2017 Product Lister  Listed products on Shopify, Amazon, Ebay and Rebels Market The Homework App Help Desk Support  Responding customer inquiries and complaints  Coordinating with the development team  Updating FAQ section  Frequent report submission to employer Jan. 2016 - June 2017 Education St. Michael’s College Bachelor of Science Hotel & Restaurant Management Quezon Ave, Pala-o, Iligan City, PH St. Michael’s College Secondary Brgy. San Miguel, Tibanga, Iligan City, PH References References are available upon request. 2010 – 2014 2006 – 2010