Cherry

With over a decade of combined experience in training, executive assistance, and operations management, I have built a strong foundation in leadership, organization, and strategic execution. My career reflects a consistent focus on improving systems, supporting leaders, and driving team efficiency across different functions.

As a Trainer, I was responsible for developing and equipping new hires with the skills and confidence needed to perform effectively. I designed and facilitated engaging onboarding and soft skills training sessions, ensuring alignment with company standards. Beyond delivering lessons, I provided ongoing coaching, performance monitoring, and process feedback to enhance overall team productivity. My ability to communicate clearly and adapt to diverse learning styles helped improve service quality and employee retention rates.

Transitioning into the role of an Executive Assistant, I provided high-level support to the CEO and executive team by managing their calendars, emails, meetings, and travel arrangements. I coordinated internal and external communications, prepared reports and presentations, and maintained an organized workflow to keep priorities on track. This role strengthened my attention to detail, discretion, and ability to anticipate needs—allowing me to act as a reliable extension of leadership. I also ensured that every project, document, and communication was executed efficiently and with precision.

As a Director of Operations, I oversaw the day-to-day functions of multiple departments, focusing on operational consistency and performance optimization. I developed and implemented Standard Operating Procedures (SOPs) to streamline processes, reduce redundancy, and maintain quality across teams. My work involved project oversight, KPI monitoring, recruitment support, and interdepartmental coordination to ensure organizational goals were met. I prioritized building systems that promoted accountability, structure, and measurable growth.

Collectively, these roles have honed my ability to balance strategic thinking with hands-on execution. I bring a proactive approach to every task—whether it’s managing executive priorities, leading a team, or improving systems. My background allows me to provide both operational leadership and administrative precision, making me a valuable asset to any business seeking efficiency, organization, and results.