Cherrie Ivy Composa

I am a dedicated VA with years of experience in E-commerce Store. I have a very extensive knowledge and experience handling customer support, product listing, and social media management. I have a strong attention to detail.

If you're seeking a professionally minded individual who cares about your success then I'm the right person for the job.

I know TIME is MONEY and I can save you both.

I only accept projects that I know I can put my craving and effort to real perfection. I am not looking to waste your time or mine. I will work on your project professionally and do my best in making a repeat client out of you!

Areas of Proficiency:

• Online/Offline Data Entry
• Product Research Shopify, Aliexpress, CommerceHQ
• Social Media Marketing
• Executive Assistance
• Microsoft Excel
• Microsoft Word
• Product Description
• Oberlo Product Listing
• Shopifiedapp Product Listing
• Zendesk (Email Customer Support)
• Disputes (Paypal and Stripe)
• Online/Offline Data Entry- filtering/adding/arranging data to google sheets/word/excel
• Product Research - Research new products to be added to the store based on current trends in the market
• Add Products - Add new products to the store with well-written descriptions and images using Oberlo or Shopified/Dropified app
• Order Processing - Process incoming orders to be fulfilled through our suppliers using Oberlo or Dropified and with Aliexpress as the supplier
• Returns/Exchanges/Refunds - Manage returns/exchange/refund process for customers
• Manage Inventory - Keep an eye on inventory and change suppliers as needed to keep current inventory in stock
• Manage Social Media - Ensure social media pages have current relevant content on a regular basis. Stay in touch with followers and post engaging content.
• Product Description - Providing descriptions that will catch the attention of the consumers making them want to buy the product.
• Customer Support - Assist in handling support requests when customers reach out.
• Disputes (Paypal and Stripe) - Answering all disputes or chargebacks from customers, ensuring all issues are being resolved.

I provide excellent service and am available at your disposal and can work can work with the required hours given.

I believe communication is the key to any successful project, and I’d like to start things off on the right foot but suggesting we schedule a voice chat/call to discuss the project further. This will enable us to make sure we communicate well and that both parties are comfortable with the scope of the project. Please let me know the time that works best for you and I will make sure that I make myself available.

Let me know your thoughts and hope to hear from you soon!