CHERJO-JAYNE
MANGUBAT
A versatile and meticulous virtual assistant with proven
ability to calmly multitask multiple priorities, effective
English communication, and email management skills.
Highly skilled in providing administrative support
functions as well as proficiency in Research skills with
years of expertise in Customer service
MY EXPERIENCES
SKILLS
Technical Support Representative
Office Apps (e.g., Word, Google Docs, Excel)
Basic Photo Editing using Canva
Product Research
Analytical Skills
Alibaba Sourcing
Order management
Customer Service Skills
Reliability & Resourcefulness
Concentrix
Help customers resolve technical problems
associated with a product or service.
Communicate with customers via phone calls,
emails, to provide step-by-step solutions
effective in resolving hardware or software
problems.
Customer Support Representative
Taskus Philippines
CERTIFICATE
Provided outstanding customer service, data
entry, and processed orders for multiple clients
exceeding all customer service expectations
multitask between tasks like handling high
priority tickets, verifying information and data
research
E-commerce for Virtual Assistance
Better English for Online success
Virtual Assistant Bootcamp
MY EDUCATION
Record Clerk
Zapatos Law Office
Misamis University
Track and organize files containing important
case documents;
Managed appointments, calendar and booked
meetings with new and existing clients
Demonstrated success in producing accurate
documents and reports within tight time
constraints.
email
Address
-
Ozamiz City,
Philippines
BS Accounting Technology
Linkin Profile
Mis.
Occ