I have been working remotely as a Virtual Assistant for 6 years now. A skilled Domain Administrator specializing in DMARC, DNS, SPF, and Google/Microsoft domain configuration. With a strong background in domain management, I excel in setting up secure and efficient email communication systems.
I have extensive experience configuring domains for clients, ensuring optimal email deliverability while mitigating phishing and spoofing risks. My expertise includes fine-tuning DMARC, implementing SPF policies, and analyzing DNS configurations. I'm well-versed in configuring domains specifically for Google and Microsoft services.
I also specialized in Lead Generation finding and qualifying business leads for clients with the help of specific search parameters provided.
Proficient with automating email sequence and marketing funnels- like Salesforce, Zendesk, Infusionsoft, ActiveCampaign, Zoho CRM, Close.io, Repy.io, Mailshake, and Woodpecker.
I also worked for an online Hotel booking as a researcher. My job is to search for a specific hotel location and pin it on the map in their database.
I've also experienced working as a Customer Service Representative working mainly as a support to the restaurants in the food delivery business acting as a liaison between the customers and the leading company facilitating the daily needs of the business from live orders to back office requests. I have experience using Customer Support tickets like Zendesk. Some of my strongest skills are fast learning and a passion for expanding my knowledge and improving my skills.
Work Description/Experiences:
Setting up a domain and DMARC, DNS, SPF, and Google/Microsoft domain configuration.
Data Entry into MS Excel or Google Spreadsheet.
Email management.
Managing Data Base and other CRM tools both for Management and Marketing purposes.
CRM experienced:
• Salesforce
• Keap (formerly Infusionsoft)
• ActiveCampaign
• Zoho
• SAP CRM
• Zendesk
• Close.io
• Click Up
• Reply.io
• Front
• Mailwizz
• Woodpecker
• Instantly