Cherie Ann Alumno

CHERIE ANN ALUMNO EXPERIENCE AVAS FLOWERS RJ GLOBUS January 2018 – May 2019 Customer Service/Support Representative Skilled Representative who is able to answer customer’s questions and request. Tracking the delivery status and giving them the best resolution when it comes to solving issues. Assisting clients through phone, emails and chats. PROFILE I am a driven and ambitious sales professional with a proven history of exceeding goals and achieving high client satisfaction ratings. I am seeking a position with a fastgrowing technology company where I can marry my enthusiasm for relationship-building and my passion for innovation and enhance my communication skills in a dynamic and stable workplace. BLK 3 LOT 6 PHASE 8, DIAMOND VILLAGE, ANABU 2F, IMUS CAVITE- live:38c3bf50daf5f46 alumnocheriea@gmail. com https://www.facebook. com/cherified07/ OUTSOURCING Home Based Sales Agent Cold calling of different insurances and service providers in US such as Loan Mortgage, Auto Insurance, Health Insurance, Disability Claim, etc. ALL SOLUTIONS BPO Lead Generation Assisting Medicare Beneficiaries and do Live Transfer to a Licensed Agent WEBFLX IPTV (Direct Client) Email and Chat Support Representative Assisting clients with their inquiries and questions about the subscriptions and issues they have via live chat and Emails. EDUCATION HIGHWAY HILLS INTEGRATED SCHOOL (PRIMARY) Calbayog St., Mandaluyong City SY:- VICTORINO MAPA NATIONAL HIGHSCHOOL (SECONDARY) San Miguel, Manila City SY:- RIZAL TECHNOLOGICAL UNIVERSITY BONI, MANDALUYONG CITY BSBA- MARKETING MANAGEMENT SY:2015 UP TO PRESENT (UNDERGRADUATE) SKILLS • • • • • • • • • Excellent Communication Skills Computer Literate Can handle stress in taking calls and chats when assisting clients Good critical thinking Can build good relationship and interaction with people Can contribute to the team to achieve goals Team Player Good decision maker Positive thinker and can work under pressure CHARACTER REFERENCE JAMICA MARIANO TEAM LEADER AVAS FLOWERS- Email address:-DIVINA LAMIGO TEAM LEADER ASBPO--RONALD TIMULA Processing Head Avas Flowers--