Cheralyne Bongo

Hi! I’m Cheralyne Bongo, a versatile and reliable remote professional with over 5 years of experience across software engineering, customer service, and virtual assistance. My unique blend of technical and administrative expertise enables me to deliver high-quality support to businesses looking to streamline operations, enhance productivity, and stay organized.

I started my career as a Custom Software Engineering Analyst at Accenture, where I worked on internal tools, systems documentation, and user support in an Agile environment. I gained hands-on experience with HTML, CSS, JavaScript, and Angular, assisting in maintaining and enhancing our company's internal portals and dashboards. While I haven't developed my own web app, I’ve worked closely with development teams to support enterprise tools used across departments.

In addition to my tech background, I also bring solid admin and customer support experience, having worked in the BPO industry and completed an HR internship. I’m highly proficient in tools like Microsoft Office (Word, Excel, PowerPoint), Google Workspace, Notion AI, ChatGPT, Trello, and more. I can assist with data entry, document formatting, online research, calendar/email management, and general VA tasks with great attention to detail.

I'm a fast learner, a strong communicator, and pride myself on being dependable and resourceful. I enjoy helping clients improve their digital workflows and love optimizing systems for better efficiency. I also use tools like ChatGPT and Google Scripts to help automate repetitive tasks and boost productivity.

Currently, I am managing a small farm on the side, which has taught me patience, problem-solving, and commitment—all of which reflect in my professional work ethic. I'm passionate about working with startups, entrepreneurs, and small teams looking for a trustworthy virtual assistant or support specialist.

I’m seeking opportunities in:

• Virtual Assistance & Admin Support

• Web Content Updates & Frontend Assistance

• Data Entry & Research

• Document Formatting & MS Office Tasks

• Customer Service & Technical Support

I’m available for both long-term and project-based roles and can start immediately. If you're looking for someone dependable, detail-oriented, and tech-savvy—I’d love to support your team and help your business grow.