CHENGO MUSANSHIKO
Customer Support | Virtual Assistant | Administrative Support (Entry-Level)
Reliable, Detail-Oriented, Open to Training
PROFESSIONAL SUMMARY
Entry-level Customer Support, Virtual Assistant and Administrative Support seeking a first
remote opportunity. No prior formal experience in these roles, but brings strong
communication, organization, task coordination, and reliability from previous
professional experience. Fast learner, adaptable, and committed to following instructions and
delivering quality support.
CORE SKILLS
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Written Communication (Email & Chat)
Task & Time Management
Documentation & Reporting (from prior work experience)
Following Instructions (SOPs)
Attention to Detail
Professional Communication
Team Collaboration
Basic Computer Skills
PROFESSIONAL EXPERIENCE
Zambia Breweries – Process Artisan | Acting Team Leader
Jun 2023 – Sep 2025
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Coordinated daily team activities and maintenance tasks
Maintained accurate documentation and reports for workflows
Supported smooth operations and adherence to safety procedures
Assisted team members in task prioritization and completion
Platchem Contractors – Mechanical Fitter
Mar 2021 – May 2023 (Chilanga Cement)
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Executed assigned tasks following instructions and safety procedures
Assisted with inspections and documentation of maintenance activities
Worked collaboratively with team members and supervisors
Transmechanical Engineering – Mechanical Fitter
Jul 2019 – Feb 2021
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Supported preventive maintenance and equipment servicing
Maintained records of completed tasks and reports
Assisted team members in workflow coordination
First Quantum Minerals Limited – Intern Mechanical Fitter
Jan 2018 – Dec 2019
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Assisted senior staff with documentation and daily tasks
Learned professional workplace communication and accountability
EDUCATION
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Project Management Studies (In Progress) – Started Aug 2025
Craft Certificate – Mechanical Fitting – Northern Technical College
Grade 12 School Certificate – Dominican Convent Secondary School
TRAINING & PROFESSIONAL DEVELOPMENT
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Project Management Fundamentals (Ongoing)
Documentation & Reporting Practices
Workflow Coordination
