I've been on the Customer Service Representative role for 6 years and been to different accounts such as, Capital One, Health Care, Airline, Recruitment and E-commerce business.
I have years of experience on handling customers through emails and calls on various different marketplace such as Walmart, Walmart CA, Amazon, Amazon CA, Target, Kohls, Overstock, Kroger and Shopify.
So in years of experience I am confident that our relationship is going to be a long-term. I have a unique skills when it comes of de-escalating the customers escalation while sticking to the rules and regulations of the marketplace.