Chelsea Franklin

Chelsea Franklin 2309 Haverford Rd. Apt 2, Ardmore, PA  - - Versatile writer combining strengths in copywriting, proofreading, editing, research, and organization developed over 10+ years in education, earning recognition as a principal contributor. Skilled in the use of Microsoft Suite, Google Drive and Documents, NetSuite, QuickBooks, and Salesforce. EDUCATION Bachelor of Arts in English  ARCADIA UNIVERSITY  Glenside, PA  2007 FREELANCE WORK Enotes.com Seattle, WA August 2017 to Present Copywriter – Study Guide and other academic and homework help. BKA Content Washington Terrace, UT July 2015 to July 2018 Copywriter – SEO content for hundreds of different vendors. Content includes social media posts, blog posts, product descriptions, articles, landing pages, biographies, etc. Various Clients September 2013 to Present Copywriting/Editing – Resume and cover letter creation and editing. Proofreading – Academic work review. Research – Complete research and accompanying write-ups on a variety of business and news topics PROFESSIONAL EXPERIENCE Storbeck/Pimentel & Associates Media, PA July 2016 to Present Executive search firm specializing in higher education executive recruitment for colleges and universities Search and Office Coordinator Lead administrative, editorial, and technical support on a search team. Produce accurate, polished documents. Project management: Plan and execute each step of executive searches for Partner and team Event planning: Organize and arrange travel and meetings at offsite locations Data management: Standardize and update internal database and web portal Business development: Create and submit proposals including RFP management Office management: Design and manage office budget items including supplies, events, and vendors Laurel Springs School West Chester, PA June 2013 to June 2017 Accredited (WASC, SACHS, AdvancED), online private school providing K-12 college preparatory education Consultant -) Developed training aids and directed training. Managed Financial Aid, NCAA, and B2C accounting issues. Registrar/Business Office Manager -) Directed daily operations of the Business Office (Bursar, Financial Aid, Records). Managed projects ranging from software implementation to data and report management. Customer experience: Overhauled daily processes including handling escalation and resolution Project management: Customized and implemented Student Information System for 200 employees Training: Developed and executed training for 50 office staff members and 120 remote employees Financial: Streamlined cash collections by 182% in 6 months including both B2C and B2B customers Anthem Institute Springfield, PA June 2007 to June 2013 Accredited (ACICS) post-secondary education provider for various vocational fields Business Office Manager -) Oversaw the daily operations of the Business Office including the Bursar and Records offices. Human resources: Responsible for hiring, developing and exiting campus staff of 50 Employee management: Oversaw Work Study process and staff of 5 Financial: Managed cash collections process exceeding goals by 340% Registrar -); Student Services Advisor -)