Chelsea Clements-| -
Resume Summary
Detail-oriented and dependable HR and administrative professional with proven expertise in federal onboarding, HR compliance, and workforce systems including USA Staffing, ConnectHR, eOPF, and NFC. Skilled in leveraging tools such as Microsoft Office Suite, Smart Sheets, Adobe Pro, and QuickBooks to support operational efficiency and data accuracy. Recognized for exceptional communication, strong organizational abilities, and a collaborative approach to process improvement. Adaptable and quick to learn, with a consistent track record of supporting mission-critical functions in fast-paced, compliance-driven environments.
Work Experience
Junior Staffing Specialist
YRCI (contractor for TSA)– August 2024 to Present (Full-Time)
Works as a federal contractor for The Transportation Security Administration (TSA).
Support TSA’s Mission Alignment and Personnel (MAP) hiring operations as part of the Job Opportunity Announcement (JOA) Team, managing federal hiring workflows and recruitment processes.
Create and maintain job postings for internal and external sources, ensuring accuracy and compliance with federal hiring policies and SOPs.
Provide guidance and best practice recommendations to hiring managers throughout the recruitment lifecycle.
Manage federal talent acquisition systems including USA Staffing, ConnectHR, and NFC to process and track hiring actions, job offers, and candidate records.
Assign appropriate HR, Benefits, and Payroll contacts for each hire and input detailed position data, tags, and questionnaire information into the onboarding system.
Validate and finalize Final Job Offers (FJOs), coordinating with QA staff and hiring offices to ensure timely and accurate communication to candidates.
Maintain and organize applicant databases for future staffing needs and audit onboarding documents to ensure accuracy, data integrity, and compliance.
Serve as a liaison between HR offices and TSA hiring teams, streamlining communications and improving hiring timelines.
JR HR Specialist
GovStrive – June 2022 to August 2024 (Full-Time)
Works as a federal contractor for the US Forest Service. Scans and uploads documents into electronic Official employee Personnel Folders and maintains records, including quality inspections and auditing documents in employee files.
Requests and transfers personnel files to and from other gaining agencies.
Processes a variety of personnel requests and actions.
Communicates with multiple supervisors helping onboard several employees in a three-day time span.
Completes hiring actions using software and working under tight deadlines to meet contractual federal obligations, while processing sensitive information such as social security numbers, veterans’ disabilities, payroll, and military documents.
Staff Accountant
Community Service Board of Middle Georgia – November 2018 to September 2021 (Full-Time)
Analyzed financial documents, prepared spreadsheets, and followed SOPs.
Provided customer service to clients and staff while managing complex patient records.
Navigated multiple systems to retrieve client data and maintained financial accountability.
Teller
First Laurens Bank – January 2017 to August 2017 (Full-Time)
Managed customer transactions including deposits, withdrawals, and transfers.
Provided phone and in-person service while following all federal banking regulations.
Balanced cash and ATM deposits daily.
Pro-Shop Manager
Green Acres Golf Course – November 2014 to January 2017 (Full-Time)
Managed daily operations including sales, inventory, and customer service.
Handled financial transactions and maintained records.
Supervised the cleanliness and organization of the pro shop.
Education
Bachelor of Business Administration (BSBA)
Middle Georgia State University
High School Diploma
West Laurens High School
Technical Skills
USA Staffing, ConnectHR, eOPF, NFC, PINYON, Microsoft Office Suite, Adobe Pro, QuickBooks, Smart Sheets
MS Office Suite
Paycor HRIS
