CHEENO M. SAN LUIS
LinkedIn: https://www.linkedin.com/in/cheeno-san-luis/
Objective: Driven sales and client success professional with a proven track record in building lasting
relationships, exceeding targets, and delivering tailored solutions that drive growth and retention .
Professional Experience
Account Manager | ForeTwo | Apr 2025 – Feb 2026
• Managed client relationships across multiple channels, ensuring satisfaction and long-term retention.
• Coordinated with internal teams to resolve issues quickly and maintain service quality.
Account Executive | KnowledgeCity | Dec 2024 – Apr 2025
• Delivered tailored corporate training solutions through consultative selling.
• Led onboarding and product walkthroughs to support client adoption and engagement.
Senior Sales Executive | HughesNet | Sep 2022 – Nov 2024
• Consistently exceeded monthly sales targets through strategic prospecting.
• Matched customers with the right plans using needs-based selling.
Business Development Representative | ResellerRatings | Apr 2022 – Sep 2022
• Built strong SMB relationships through targeted outreach.
• Researched and qualified high-potential leads to strengthen the sales pipeline.
Sales Development Representative | JobGet | Apr 2021 – Mar 2022
• Generated and qualified leads for product demos.
• Maintained CRM accuracy and supported pipeline growth.
Business Development Manager | Full Potential Solutions | Mar 2019 – Mar 2021
• Led outreach campaigns to expand the client base.
• Identified upsell opportunities to increase revenue.
Account Manager | RingCentral VoIP | Mar 2016 – Feb 2019
• Managed 100+ enterprise accounts while maintaining strong renewal rates.
• Drove product adoption and executed upsell strategies.
Sales Account Manager | SESAC Music Licensing | Aug 2012 – Nov 2014
• Guided clients through licensing processes while maintaining long-term relationships.
• Recognized as Top Sales Agent for lead engagement.
Sales Representative / CSR / TSR | Telstra | Feb 2010 – May 2012
• Surpassed sales targets by 130% consistently.
• Delivered sales and technical support while focusing on customer retention.
LICENSES & CERTIFICATIONS
Certified Customer Service Representative (CCSR) – Full Potential Solutions, Apr 2019
Sales Certified – Selling SaaS Solutions – Full Potential Solutions, Mar 2019
English Proficiency – C1+ (Advanced) – SmallTalk English, Mar 2025
Core Skills (Hard Skills / Soft Skills)
Hard Skills: Consultative Selling • Solution Selling • Lead Generation • Pipeline
Management • CRM Tools (Salesforce, HubSpot) • Sales Forecasting • Contract
Management • Sales Enablement • Data-Driven Selling • Cold Calling • Email Campaigns •
B2B Outreach • Objection Handling • Discovery & Needs Assessment
Soft Skills: Client Relationship Management • Customer Success • Account Growth •
Retention Strategies • Upselling & Cross-Selling • Stakeholder Engagement • Sales
Presentations • Negotiation • Team Collaboration • Communication • Problem Solving •
Relationship Building
EDUCATIONAL BACKGROUND
PATTS College of Aeronautics – BS Aircraft Maintenance Technology (2008 – 2010)
Rizal Technological University (RTU) – BS Business Administration – Management (2007 – 2008,
Undergraduate)
