Chayanne Jade Villegas

CHAYANNE JADE VILLEGAS CUSTOMER SERVICE REPRESENTATIVE BASIC INFORMATION Dedicated Customer Service Representative with strong communication and problem-solving skills. Experienced in handling customer inquiries, resolving complaints, and ensuring client satisfaction. Demonstrates professionalism, patience, and efficiency in fast-paced environments. Committed to delivering exceptional service and building positive relationships to enhance brand loyalty and customer retention. PERSONALITY HIGHLIGHTS Cheerful disposition Neat and well-organized Motivated by problem solving Independent worker Works well with deadlines Collaborative and efficient EDUCATION SAN ANDRES NATIONAL HIGH -) HUMANITIES AND SOCIAL SCIENCES PROFESSIONAL EXPERIENCE MMECOM – E-commerce Company Customer Service Lead | Operations Support | Supply Chain & Data Management CONTACT DETAILS SAN ANDRES, QUEZON PHILIPPINES Held a central role as a Customer Service Representative, ensuring high-quality support and customer satisfaction through platforms like Shopify and Gorgias. Acted as a mentor to new and aspiring customer service agents, providing hands-on training and performance guidance. -- Supported operations by assisting the Director with administrative and reporting tasks. Contributed to supply chain efficiency through accurate order tracking and inventory coordination. Maintained data integrity using Google Sheets and ensured timely fulfillment with tools like Parcel Panel. Demonstrated strong communication, adaptability, and leadership in a fast-paced e-commerce environment.