Chaya Seethepalli
Dallas, TX •-•- • https://www.linkedin.com/in/chaya-seethepalli/
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Quality Assurance Analyst with 6+ years of experience in manual and automated testing within Telecom, Banking, and Healthcare domains. Skilled in SDLC/STLC methodologies, API and database testing, and Agile/Scrum practices. Strong background in both functional and regression testing. Proficient with Selenium, Robot Framework, Jira, Postman, and SQL. Scrum Alliance Certified ScrumMaster (CSM). Recently completed Generative AI Intensive Course by Kaggle & Google, expanding expertise in AI workflows.
TECHNICAL SKILLS
Testing: Manual Testing, Automation Testing (Selenium, Robot Framework), Web Services/REST API Testing, SQL Database Testing, Defect Management
Languages/Tools: Python, C, C++, VC++, SQL, Java, Jira, Postman, PyCharm, GitLab, Oracle SQL Developer, SOAPUI, DBeaver, VersionOne, qTest, ALM, VDRT, UNIX / Linux, FTP (file transfer protocol)
Methodologies: Agile (Scrum), Waterfall
Databases: Oracle, SQL Server
Other Skills: Generative AI, Prompt Engineering, LLM, Image generation, Python based AI application
PROFESSIONAL EXPERIENCE
Verizon Wireless Business Group — QA Analyst/Engineer
Client: Verizon | Domain: Telecommunications | Feb 2022 – Present
Developed and implemented test cases for Point Of Sales systems (Omni Retail, Omni Indirect) across sales channels (Retail, Telesales, B2B, Care).
Implemented End-to-End testing for order processes like Add A Line (AAL), Equipment Upgrade (EUP), BYOD, Plan Changes, different Credit card payments, and different types of Digital Wallet payments like PayPal, Quick Response (QR) code.
Tested and carried out Internet of Things (IOT) to represent the flow of data between devices and machines on Verizon’s network that allow business to collect vital information for processing and analysis using Postman API.
Performed API testing using Postman and SoapUI; validated database transactions using Oracle SQL Developer.
Performed iPad functionality testing with Door to Door location in UAT environment.
Examined the applications under different networks and Internet speeds including on 3G, 4G/LTE, 5G and Wi-Fi.
Automated regression testing with Selenium, Robot Framework, and Python using packages (pymongo, pip, pandas); performed scripts via PyCharm and managed code repositories in GitLab.
Improved defect tracking processes, reducing resolution time by 40%; optimized test automation strategy cutting regression cycles by 50%.
Collaborated with cross-functional teams to ensure quality delivery and oversaw backend validations.
Mentored junior QA testers and contributed to knowledge-sharing initiatives.
Mortgage Application, Approval Process & Online Pay (MAAP) — QA Test Analyst
Client: New York Financial Technology Partners (New York FTP) | Domain: Banking | Jan 2021 – Feb 2022
Evaluated web-based mortgage applications across modules: Signup, Loan Application, Pre-Approval, Loan Approval and Payment.
Performed Web Services and REST API testing using SoapUI and approved backend data with SQL queries.
Conducted UAT, Smoke, Integration, Security, and Regression testing; managed defects via Jira.
Enhanced test case documentation, RTM coverage, and participated in Agile ceremonies.
Cricket Wireless — QA Test Analyst
Client: AT&T (Alpharetta, GA) | Domain: Telecom | Oct 2019 – Dec 2020
Tested eCommerce modules for mobile sales and accessories. Implemented API, GUI, and cross-browser testing.
Performed GUI Test, Smoke test, System test, Integration, Regression) and prepared test data as per the test scenarios.
Worked with Shopping smart phones, Store locator, Accessories and Deals modules.
Assessed SOAP Web Services for Member Eligibility System using SOAP UI
Manage My Patient (MMP) — QA Test Analyst
Client: North American Med Tech Group (Atlanta, GA) | Domain: Healthcare | Jan 2018 – Sep 2019
MMP is a web-based application developed using Agile Methodology and allows for Doctor’s Offices to manage Patients and also Process their Payments. There are four modules in this application Patient Module, Doctor’s Module, Admin Module and Insurance Claims Module.
Tested patient management web application; confirmed functionalities across multiple modules and performed backend testing.
Developed and executed test cases for Web Services and RESTful services using SoapUI tool.
Authenticated reports by executing SQL queries and compared the data with the generated reports.
Information Solutions — Accounts Payable/Data Entry Specialist
Sep 2016 – Jan 2018
Managed vendor payments, data entry, and maintained finance department documentation.
Maintain all accounts records and files.
Responsible for filing all paid invoices.
CERTIFICATIONS
5-Day Generative AI Intensive Course — Kaggle/Google, April 2025
Scrum Alliance Certified ScrumMaster (CSM), October 2021
EDUCATION
Bachelor of Science in Computer Science, Nagarjuna University, India
