Chathura Jayasinghe
Performance driven Professional with proven expertise in strategic planning, operations practices, and process re-engineering.
|-| |- | | Ottawa, Ontario |
| linkedin.com/in/chathura-chinthaka-jayasinghe/ |
Professional Summary
Proactive, Multi-faceted professional with strong expertise in managing major accounts, expanding market share, and
propelling revenue growth across diverse business verticals. Builds relationships with key stakeholders, delivering
solutions in alignment with business needs and market demands. Adept at identifying and creating new business
opportunities, implementing business plans, while ensuring compliance with company’s values and objectives. Proven
history of successful execution with competent strategic planning and solution-oriented approach whilst driving
business growth, profitability and strategic alliances. Proficient in streamlining process and procedures to drive down
costs, improve efficiency and increase bottom line. Exceptional ability to deal with complex situations and manage
multiple priorities while working under tight deadlines. Looking forward to leverage my strong Leadership and
Prioritization skills to exceed organizational goals.
Skills and Core Competencies
Leadership.
Adaptability.
Problem Solving.
Change Management.
Conflict Management.
Process Improvement.
Market Research.
Strategic Planning.
Event Management.
Team Management.
Public Administration.
Commercial Awareness.
Project Management.
Performance Management.
Stakeholder Management.
Key Account Management.
Sales & Business Development.
Client Relationship Management.
Professional Experience
Independent Business Consultant
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Jan-2021- Present
Analyzed business trends and shared insights with clients to grow their businesses faster.
Helped clients to navigate through the pandemic by maximizing their online business presence.
Completed extensive research on new products and, helped entrepreneurs to achieve higher growth.
Bluuprint Inteligence Inc | Ottawa, Canada Jun 2020 – Dec 2020
Senior Administrator
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Analyzed emerging trends and shared insights with clients to swiftly maximize their product lines by 20%.
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Built strong relationships with internal stakeholders and clients, leading to incremental revenue and continued
product growth through referrals, upsells and renewals.
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Undertook employees bi-weekly payroll, claims, ordering supplies, and filing records.
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Engaged with new clients by providing customer support and troubleshooting while sorting out technical issues.
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Prepared lead-trackers and continuously monitored monthly product revenue targets using advanced tools.
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Assessed process gaps and formulated process improvement plans by working collaboratively with the product
management, marketing, sales and customer success teams, resulting in superlative customer experience.
Courtyards on Eagleson | Kanata
Personnel Certified Primary Care Assistant
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Oct 2018 - June 2020
Provided personal care and administered medications to physically and mentally challenged seniors suffering
from dementia in compliance with plans of care and, institutional guidelines while taking responsibility for
resident’s safety, health, and well-being.
Ministry of Buddhist Affairs | Colombo, Sri Lanka Nov 2016 - Dec 2017
Chief International Liaison Officer
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Liaised with the UN Vesak Office by leveraging networking skills, ensuring seamless flow of information.
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Facilitated with diverse group of delegates and addressed their concerns through crisp communication.
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Registered 750 participants from 72 countries for the 14 UN Vesak Day Celebration exceeding the goal by 150%.
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Organized local transport, food and lodging for all international participants, in addition to upskilling secretariate
staff to engage in continued follow-up with the guests.
Ministry of Foreign Affairs | Colombo, Sri Lanka Feb 2014 - Nov 2016
Assistant Director - Administration
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Streamlined transport unit’s operations policies, leading to lower operating expenses along with implementing
enhanced security parameters.
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Mobilized timely maintenance/repairs of vehicles, reducing idle time from 20% to 2%.
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Developed robust partnerships with all the suppliers, by creating new systems and conducted training programs
for 60 team members.
Department of Buddhist Affairs | Colombo, Sri Lanka Feb 2011 - Feb 2014
Specialist, Events and Development Grants
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Disbursed 250 Million annual grants for Buddhist temples on a competitive basis, in accordance with the legal
framework and policies, while ensuring 100% physical & financial progress by the end of the year.
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Coordinated annual state Buddhist ceremonies and festival, while assisting in reforming state policies related to
Buddhism in Sri Lanka.
Colombo Municipal Council | Colombo, Sri Lanka Jan 2007 - Feb 2011
Junior Executive Officer (Assistant Secretary)
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Reviewed internal systems and administrative policies, and grew department’s annual target from 70% to 95%.
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Led the HR team by spearheading an interdisciplinary team of 600 staff members within the department.
Volunteership
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Member, Board of Directors & Teacher at Ottawa Inter-Community Buddhist Centre Mar 2018 - Present
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Volunteer at SAAS North Conference in Ottawa, Canada 2019
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Member of Board of Directors Governance body & Chairperson of Social Marketing Program (FPASL-
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Member of the Technical Evaluation Committee of Finance and Accounting-
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Member of the Information, Education and Communication committees-
Tech Skills
MS Office Suite, Power BI, Zoom, Zendesk, Sales Force and other common CSM systems and DBA.
Education
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Master of Entrepreneurship in Technology Innovation Management | Carleton University •
Diploma in Public Administration | Sri Lanka Institute of Development Administration (SLIDA) •
Bachelor of Science in Agriculture | University of Peradeniya Languages
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English.
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Sinhalese.
2018 - - - 2005
