CHARRIE FEL DOMINGO
• virtual assistant •
ABOUT ME
EDUCATION
I've built my career from years of
- University of Sto. Tomas
providing excellent customer support,
B.S. Medical Technology
creative problem solving and building
customer loyalty. I am at ease on working
- Philippine School of
on my task alone with little to no
Business Administration
supervision and I am also good at
Degree: BSBA Major in Management
working in a team.
EXPERIENCE
SKILLS
-
Email Management
Secret Food Tours
Customer Relations Executive
Lead Generation
• Handles incoming calls, chats or inquiries
Web Research
through email from prospective customers or
Data Entry
clients.
MS Excel Dashboard Report
• Assists customers effectively by solving
customer disputes.
• Creates spreadsheets for information and
data.
• Handles product listings on our Online
Travel Agency partners' platform.
2013
Development
Graphics Designing using Canva
Administrative
Google Apps/Products
Project Management Tools (Trello
and Airtable)
Sitel
Call Center Representative
• Provide excellent service to customers.
CERTIFICATION
• Respond to customer inquiries about the
Basic Social Media Management and
products or services the company is offering.
Online Marketing Training - May
• Provide information to callers.
• Route calls to the right departments.
-
Athena e-Services
Document Analyst
• Responsible for document utilization which
requires knowledge in determining
document composition.
• Keep abreast of new project convention and
decision changes through regular
22, 2020
GAL220 BUSINESS SUPPORT
SERVICES
Microsoft Excel: New and Advanced
Features versus Old School Methods
in Managing Spreadsheets - May 25,
2020
GAL220 BUSINESS SUPPORT
SERVICES
use of coding tools.
Virtual Assistance Technical
• Provide accurate information to the client
Training - June 25, 2020
with high quality in production.
GAL220 BUSINESS SUPPORT
• Expose in different kinds of litigation
SERVICES
documents.
www.linkedin.com/in/charrie-domingo-
