I have a year of experience as a Live Chat Operator home-based for a prepaid telecommunication company located in the US, and two years of experience in the BPO industry.
I call do both chat, email, and call support. I have handled several chat platforms like Zenchat, Intercom, and Quiq. During my experiences, I’ve developed impeccable phone manners, strong negotiation, and an ability to politely deal with unhappy customers.
I have also taken some short courses for Virtual Assistants like Social Media Management and Facebook Ads. I love learning new things and always open to challenges.