Charmaine Pajar

 Skills: Team Management, Sales, Lead Generation, Reporting, Coaching, Customer Service & Data Entry. Experience October 2020 – February 2021 Project Manager/Executive Assistant to the CEO Offsite Team -Works in a digital marketing agency and is the right hand of the CEO. I manage calendars and meetings and take charge of the business development activities of the company as well as sourcing and screening candidates to fill up various roles needed by our clients. January 2019 – Current Business Development Supervisor AI/ML Company -Directly reports to the VP of Sales. Spearheaded the growth of the BD team from 1 headcount to 9. Directly manage 8 people who handles high revenue global and enterprise accounts in the North America, EMEA and APAC regions. Also handles own account to ensure growth by acquiring new businesses and projects with the use of social media platforms to generate leads & opportunities. Responsible for leadgen strategy planning, staff allocation, quality assurance and creating team reports. Championed business development plans and implemented key strategies to grow the business. Business Development Specialist AI/ML Company -In this, I engage prospects online through social media outlets, navigate corporate structures to ascertain who the buyers and decision makers are. I worked in cooperation with the US Business Development Team to schedule introductory calls and produce the required number and type of qualified leads on a monthly basis. May 2016 - December 2017 Quality Analyst Hammerjack Inc. -In this role, I led the department’s initiative to create the quality evaluation form to be used in the sales campaign. Also monitors all outbound interactions of agents to ensure adherence. I also help improve the competencies of our frontline representatives through quality evaluations to identify both strengths and weaknesses then provides feedback on the evaluations through coaching. I also facilitate calibration sessions and update the QA guidelines if needed. -Also help in achieving goals by doing cold calls and setting up appointments. September 2012 – May 2016 Quality Analyst Access Worldwide Communications Inc. - Worked with the Quality team to develop, deliver and maintain statistically sound Quality Performance. I ensure Sales Agents are trained on how handle calls/sales (based on client expectations), and provide coaching if needed I also conduct daily random call monitoring and provide recommendations to HR for any critical offenses observed during the call to correct agent's behavior. CSR Access Worldwide Communications Inc. - Provides customer support in the billing and sales department. Education: - City University of Pasay Bachelor of Science in Nursing Charmaine Tabug Supervisor , Business Development Phone: - Email:- Linkedin: https://www.linkedin.com/in/charmpajar/ Address Blk 5 Lot 7 Colorado St. ACM Phase 9 Woodstock Homes Alapan 1-A, Imus Cavite Accomplishments: - Prospected the key stake holders of a multimillion electronic and automotive company that led to a 4 Won deals for Appen to be their data annotation provider. - Spearheaded the unified trackers of the Philippines Business Development Team and the US Account managers to promote visibility on all the interested leads and to support the continuous increase in the opportunities we build around the target accounts. - Led the creation of Salesforce report that tracks individual and group productivity of the team. This ensures goals and targets are being attained.