CHARMAINE H. OLIVAR
#66 Real Street, Poblacion Norte, Barcelona, Sorsogon 4712-/-
Objective
Seeking for a full-time employment that is related but not limited to my chosen field in a
position wherein I can apply my knowledge, work experience and skills in performing tasks
related to my course giving me the opportunity for professional and personal growth.
Eligibility
Career Service Professional Eligibility
Examination Date: October 26, 2014
Effectivity Date:
December 9, 2014
Educational Qualification
Graduate School:
Sorsogon State College – School of Graduate Studies
Master of Arts in Management – Public Administration
June 2014-March 2015
College:
University of the Philippines- Manila
BA Political Science-
High School:
Sorsogon National High School-
Elementary:
Sorsogon Pilot Elementary School-
Work Experience
Administrative Aide II
Sept. 2015 – Dec. 2015
Department of Tourism – Region V
Regional Center Site, Rawis, Legazpi City
• Organized and attended meetings (prepared minutes) with
other government and private agencies involved in the projects.
• Answered queries from various stakeholders through email,
call or text.
• Received documents and prepared contracts necessary for the
projects.
OLIVAR, Charmaine H.-/-
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Technical Working Group Staff
Sorsogon Provincial Tourism Office
Kasanggayahan Village, Capitol Compound, Sorsogon City
• Prepared project proposals and work plans for events and
trainings/seminars held by the Tourism Office and the
Provincial Government of Sorsogon.
• Served as documenter for several trainings organized by LGSPLED (Local Governance Support Program for Local Economic
Development) ALMASOR Tourism Circuit
• Set meetings with Tourism Officers of each municipality in the
whole province.
• Visited tourism spots (existing/potential) and viewed festivals
of the municipalities.
• Coordinated with Tourism Officers and aided tourists
whenever they request assistance.
Sept. 2014 – Aug. 2015
Fraud Analyst (ERep 3)
Convergys Corporation
Glorietta 5 Ayala Center, Ayala Avenue, Makati City
• Part of the escalation team.
• Assisted credit card holders and reviewed their transactions
that were flagged as suspicious in their accounts.
• Processed new credit cards for clients that has confirmed
fraudulent activities.
Feb. 2014 – May 2014
Travel Specialist – Mentor/Asst. Team Lead
Aegis PeopleSupport Inc.
Peoplesupport Center, Ayala Ave.,
cor. Sen. Gil Puyat Ave.,Makati City
• Supervised newly trained agents, took over escalation calls,
held side-by-side sessions, did quality assessments and
prepared reports for the shift manager.
• Served as a mentor to other teams if requested by the
supervisor.
• Helped customers with their travel concerns – create, book,
change, cancel itineraries involving reservations of flight, hotel,
car and activities (whole travel packages).
April 2012 – Oct. 2013
Administrative Assistant
BDO Alba Romeo & Co.
7th flr. Multinat’l. Bancorp. Centre, 6805 Ayala Ave., Makati City
• In-charge of over-all administrative work for the group of
junior accountants.
• Served as a secretary to one of the partners of the company.
• Arranged meetings for the handled group and also for the
clients and partners of the company.
• Handled basic accounting work for the amount payables and
amount collected for the group.
Nov. 2010 – Sept. 2011
OLIVAR, Charmaine H.-/-
2
Usherette
Cultural Center of the Philippines
CCP Complex, Roxas Blvd., Pasay City, Manila
• Attended to guests of the center in the position assigned by the
manager-in-charge.
• Answered queries of visitors about the art works, films, events
held in the center and CCP itself.
July 2010 – Dec. 2010
Practicum Student
House of Representatives
Batasan, Quezon City
• Attended sessions and prepared minutes for the representative
handling the OJTs.
• Went to the assigned community for information
dissemination and data gathering.
• Participated in the activities held and reported to the
headquarters of the party list.
April – May 2009
Student Assistant
Office of the College Secretary
College of Arts and Sciences, University of the Philippines-Manila
• Assisted students, parents, university staff, professors and
department heads with their concerns regarding matters
involving the Office of the College Secretary especially during
the enrolment period.
• Helped in organizing student records and posted notices
concerning the students of the university.
• Attended seminars organized by the university for the
improvement of work etiquette and productivity of the student
assistants working in the university.
2007- August 2009
Seminars and Trainings Attended
Title:
Venue:
Date:
Speaker/s:
Benchmarking Activity (Davao Del Norte)
Island Garden City of Samal and Tagum City (Davao Del Norte)
April 22- 24, 2015
Mayor Aniano Antalan; Governor Rodolfo Del Rosario
Title:
3-Day Regional Seminar-Writeshop on Publishing a Book
from a Thesis/Dissertation
SSC Social Hall, SSC Sorsogon City Campus
January 21 to 23, 2015
Pedro B. Bernaldez, DPS, DBA, Ph.D., PA
Venue:
Date:
Speaker/s:
OLIVAR, Charmaine H.-/-
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Title:
Venue:
Date:
Speaker/s:
Writeshop on Business Planning for Workforce Development
Villa Caceres, Naga City
November 3 to 5, 2014
Jerome H. Baldemoro, Ph.D.
Title:
Venue:
Date:
Speaker/s:
Fundamentals of Business Writing
Max’s Jupiter, Makati
August 10, 2011
Mr. Antonio C. Cubacub
Skills / Abilities
•
•
•
•
•
good verbal and written communication skills
computer- literate (MS Word, PowerPoint, Excel)
proficient in assisting people/managing a group or team
capable of handling multiple task and responsibilities
can work effectively under pressure and minimal supervision
Personal Data
Date of Birth:
Sex:
Height:
Weight:
Civil Status:
Permanent Address:
June 8, 1990
Female
153cm.
50kgs.
Single
#66 Real St., Poblacion Norte, Barcelona, Sorsogon 4712
References
Ma. Catalina Kimberly Ele
Team Lead /Supervisor
Aegis Peoplesupport Inc-
Emmanuel Abuda
Afterhours Consultant
Flight Centre Travel Group-
Cristina Racelis
Sr. Tourism Operations Officer
Sorsogon Prov’l Tourism Office-
I hereby certify that the above information is true and correct to the best of my knowledge and
ability.
_____________________
CHARMAINE H. OLIVAR
OLIVAR, Charmaine H.-/-
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