Charmaine Joy Laurio

Charmaine Joy F. Laurio 762 Sta. Maria Minalin, Pampanga, Philippines 2019 Cell#: -- PERSONAL Date of Birth: September 28, 1987 Place of Birth: Olongapo City Citizenship: Filipino Civil Status: Married EMPLOYMENT Teletech Pampanga September2016 – April 2017 Customer Service Representative Voice (Call center agent) Good Communication skills Handling customer complaints and inquiries Top Performer – Month of January and February 2017 JMP Twin Eagle Security Agency, Inc. May 2013 – February 2016 Receptionist/HR.Admin. Officer Provide service to customers via telephone and emil Recruitment Hiring Process Telephone operator Payroll Master Monthly reports Beneton Manpower Services November 2007 – January 2009 Service Specialists Cashier Inventory Encoding Responsible for administration and reconciliation of petty cash fund EDUCATION Asian Institute of Computer Studies Computer Secretarial April 2006 ISUZU (INTECO) Pampanga On the job training – OFFICE STAFF March 2006 Focus on encoding and customer relation SKILLS Language - Fluent in English, Filipino and Kapampangan Computer Skills - Microsoft Office, several popular accounting packages I hereby certify that the above information are true and correct with the best of my knowledge and information. Charmaine Joy F. Laurio Applicant