Charmaine Fanugao

CHARMAINE M. FANUGAO Iba, Zambales- Objective: To work in a competitive and healthy work environment where I can develop my skills and personality to attain both personal and professional growth. SUMMARY OF QUALIFICATION • • • • • • • • • • • • Relate well to people Ability to multitask effectively With strong analytical skills Strong ability to work on weekends, holidays and overtime if necessary. Self-motivated with high energy, initiative, and focus Goal-directed, persuasive and adaptable Sense of responsibility Excellent skills in communication and collaboration Goal-oriented individual with leadership abilities Proven ability to work with staff at all levels Passion for continuous learning and personal growth Highly motivated and driven, with strong desire to excel WORK EXPERIENCES • Chat support / Appointment setter – Capri.AI Freelance – June 2021 – Oct 2021 • Sales Representative – Virtual Freelance – May 2021 – Nov 2021 Job Description: Inbound Selling • Real Estate Virtual Agent Freelance – March 2021 – May 2021 Job Description : Cold calling/Appointment Setting • Classroom Assitant - Abu Dhabi UAE Company: ALDAR Academies LLC – September 2018 – July 2020 • Associate Consultant- Abu Dhabi, UAE Company: MERSAT TRANSPORT LLC - april 2018 - july 2018 Job Description: Cold Calling/Appointment Setting Submit proposals /quotes to clients • Administrative Assistant Company: 2018 Department of Education Philippines - Iba Zambales – July 2016 to February Job Description: Clerical and administrative support Update number of students monthly Ensure all reports has been submitted on time Preparation of distribution lists for all distributed supplies Act as a property custodian Reports to the principal/ school head for Learning - support Information System Encode and communicate school memo to the concerned personnel. • Senior Process Associate Company: Tata Consultancy Services - Angeles - January 2014 to June 2016 Job Description: provide awesome customer service experience assist customers in moving houses (elec and gas service connections) Meeting sales target and collections. Skills Used Flexibility Dedication Determination to hit the target Customer Service . • call center agent / inbound/outbound collector Company: Cyber City Teleservices, Ltd – an IQOR Company 2009 to 2013 Specialization: Customer service/ collections. Sales Coach