Charmaine Acierto

Charmaine Acierto Mulig Toril Davao City, Philippines-- A highly results-oriented virtual assistant with 5+ years of experience in various tasks. A tech savvy and problem solver that you can rely on. Self-starter with exceptional interpersonal and organisational abilities, and a proven history of managing multiple projects simultaneously while supporting daily office operations. Enthusiastic individual with superior skills in both team based and independent capacities. Educational Background Work Experience San Pedro College Master's Degree in Clinical Psychology 2019 - 2021 Freelance Virtual Assistance Upwork January 2021 to Present Oversees appointment setting, email management, client management, data management, calendar management and data entry. and manages day-to-day admin operations. San Pedro College Bachelor of Science in Guidance and Counseling 2011 - 2015 Consistent Dean's Lister Deutsche Bank Academic Scholarship Development Academy of the Philippines Certificate in Data Analytics 2021 Skills & Proficiencies Managing files, records, and documents Social media marketing Interpersonal communication skills Training, Facilitation, and Development Email and Calendar Management Basic Video Editing and Photoshop Basic Project Management Microsoft Office Well-being Coach MindNation PH September to November 2021 Deliver high quality professional wellbeing coaching to online clients through video, chats/calls. Develop programs to help clients develop wellbeing skills themselves. Conduct regular wellbeing coaching sessions for project team members of client companies ICT Technical Assistant Holy Cross of Davao College May 2020 to August 2020 Provided a basic IT support such as installed software and applications to faculty, staff, students, and parents. Identified and solved technical issues with a variety of diagnostic tools. Provides assistance in the use of personal computers and provides help desk through phone or email and also guiding end users to set-up software or hardware Charmaine Acierto Mulig Toril Davao City, Philippines-- Guidance Counselor Associate Holy Cross of Davao College July 2018 to August 2020 Conduct day-to-day counseling, assessments, psychological intervention to students. Evaluated referred and counseled students for various behavioral and mental health issues. Established appropriate treatment sessions for clients as per their requirement. Guidance Facilitator Tecarro College Foundation Inc. June 2015 - July 2018 Conduct day-to-day counseling, assessments, psychological intervention to students. Evaluated referred and counseled students for various behavioral and mental health issues. Established appropriate treatment sessions for clients as per their requirement Certification Real Estate Virtual Assistance Course Surge Digital Agency October to December 2021 Virtual Assistance Course Surge Digital Agency December 2021