Charmaigne Monterola

CHARMAIGNE MONTEROLA - Bernabe 3 Binaritan Morong, Bataan-Summary Front Desk Admin Officer providing exceptional clerical skills. Specializes in email management, social media management, answering guests' concerns from phone calls, Excel, Microsoft Word and Data Entry. Well-versed in communication skills. Strong background in E-Commerce VA. Skill Highlights ➢ Email Management ➢ ➢ ➢ ➢ Excel Social Media Management Virtual Assistant Handling guests' phone queries and reservations Experience ➢ ➢ ➢ ➢ Front Desk Admin Officer – 03/2018 upto Present Verde Azul Leisure Resort Corporation, Bataan Answering phone calls for reservations and follow ups of deposit. Managing emails for qoutations and booking confirmation. Arrange bookings and making sure there is no over booking. Entertaining guests from their arrival and departure. Education Virtual Assistance in E-Commerce VA Bootcamp Ph, 2020 Languages Tagalog and English Certifications Better English Certificate Virtual Assistance Certificate E-Commerce for Virtual Assistance Certificate