Charlotte Cutab

CHARLOTTE CUTAB •- •-• Skype Id: ricacutab ABOUT ME EDUCATION Stay at home mom with previous 6 years 1996 - 2001 • University of Immacutalte professional customer service experience and Conception • Bachelor of Science in worked as a Virtual Assistant for 3 years. A Computer Engineering team player, focused, result-driven, and able to adapt in a dynamic working environment with less supervision. EXPERIENCE 2017 - The FD Center 2020 Regional Marketing Assistant • tasked in setting up email campaigns and managing the responses from Email campaigns and activities in CRM System for the telemarketing team. • Making Linked In connections. • Supporting ad-hoc task with the head office marketing team and other team members if required. 2013 - Vianet Group LLC 2014 Website Product Support • Product description entry. • Perform E-Commerce website updates, website test functions, and troubleshooting. • Organization of files. 2006 - Stradcom Corp. Inc. 2014 Customer Care Specialist • Manages incoming problems encountered before, during and after the implementation of the Land Transportation Office (LTO-IT) solution. • Ensures that reported incidents are attended to immediately, escalating the incident to the next level of support the quickest possible time and proper actions are immediately taken to resolve the reported problem. SKILLS · Able to communicate well with client, colleagues, Design marketing materials using Canva staff and can work with less supervision. Knowledgeable on Microsoft Office 365 – CRM Dynamics and Efficient functioning in dynamic & multi-tasking Communigator for marketing campaigns. environment Ample knowledge of Survey Monkey LinkedIn campaigns