Charlotte Claire Sarosal

CHARLOTTE CLAIRE SAROSAL Virtual Assistant Virtual Assistant with more than 5 years of experience in handling administrative tasks like organizing, making phone calls, arranging trips and maintaining email accounts. Prepared meeting notes, regular correspondence, or reports, such as presentations or expenditures, statistics, or monthly reports. - - Mabalacat City, Philippines linkedin.com/in/charlotte-claire-sarosal-b- twitter.com/cassiclaire1990 live:cclaire1990 instagram.com/@cclaire1990 WORK EXPERIENCE Travel Consultant Wyndham South Pacific (Australian Account) 10/2019 - 01/2023, Pampanga - Helping timeshare owners book reservations, set appointments, accounting credits, and customer service care. Achievements/Tasks Customer service support. Help Customer pay their bills. Provide Up-do-date information on their account. Head Coordinator VA Telecare Construction Group 06/2016 - 12/2019, Iligan City Performed various tasks like a manager or an office administrator. I provide a variety of services and administrative support and more Achievements/Tasks Setting Appointments Basic Accounting Booking Ticket for clients Arranging Flight Reservations eCommerce Virtual Assistant (Product Lister) DYN System Inc. 01/2012 - 11/2015, Lanao Del Norte Creates listings for products sold online and involve writing content to describe listings Achievements/Tasks Create new product listings, keywords, titles, categories Add descriptions for eBay/Amazon/Website Organize photos for new listings Basic Graphic Design such as deep etch, image clipping, image resizing/renaming Adding layers/embellishments to suit business stores like eBay and/or Amazon EDUCATION Bachelor of Arts in English Language (Graduated) St. Michael's College 06/2013 - 03/2014, SKILLS Data Entry. Resolving Customer Queries Customer Support Administrative Tasks Appointment Setting Microsoft Software Product Knowledge Computer Literate Basics of Real Estate 101 Marketing and Sales Organizing Files and Documents Search Engine Optimization Product Research Communication Skills Both in Writing and Speaking Basics of Virtual Assistant Proofreading Inbound and Outbound Calls Management Time Management Email Management Writing and Typing Basic Accounting Skills PERSONAL PROJECTS Procore Transaction Projects (05/2018 - 11/2018) Certificate of Insurance is needed for every Subcontractor on our project for each project. Before we release payment to a subcontractor, we should a current COI on file. Certificate of Insurance (03/2018 - 04/2018) Using Procore we can keep track of Certificate of Insurances and their expiration date easier, and Procore can send out reminders to subs of upcoming COI that are expiring for specific jobs. LANGUAGES English Chinese Full Professional Proficiency Elementary Proficiency INTERESTS Classical Reading Classics Painting Travelling Research Cooking Jazz