Charlotte Alexander-Marsh:
Curriculum Vitae
39 Napier Close, Crowthorne, Berkshire RG45 7EN
Tel: -
E-mail:-31/12/1988
A confident, hard-working and responsible leader with over ten years’ experience in communications
Education and Awards
2017: C2 (native speaker level) Italian certification
2015: Developing Cultural Intelligence for Leadership and Intercultural Relations for Management, Common Purpose, London
2011: CELTA certification and qualification
2011: University of York. 2:1 in BA Hons English and Foreign Literature and Language
2011: The York Award, a university certificate that recognises excellence in graduands
2008: City and Guilds Award for outstanding achievement (journalism)
2007: Farnborough Sixth Form College. A-levels in English Literature (A), Politics (B), Drama and Theatre Studies (A), Philosophy (A) and Psychology (A)
2007: Advanced Extension Award English (Distinction)
2005: Ranelagh School, Berkshire. Attained 11 GCSEs (6 A*s and 5 As)
Key Skills
Self-motivation and leadership skills:
-Leading groups of delegates in study visits in Italy
- Running gastronomic tours of Italy both privately and for CDV
-Breakfast and Room Service Manager, The Waterloo Hotel ****, Berkshire
-Liaising with local and nationwide producers (inc. wine, cheese, honey, coffee) to ensure the best quality for the visiting client, organizing group tours and events and closing sales
Teamwork skills:
- Organising and running successful marketing events in Bologna to secure new clients for CDV
-Volunteer in Pakistan for ICRA Fund and community building. Focus on negotiation and diplomacy in order to push for education for girls and resolve local disputes and communication in mountainous regions
- Responsible for the 'Big D' committee, a university fundraising event that made over £25,000 in one evening
-Myself and fellow drama students at university created a successful theatre company, Tell Tale Theatre, organizing everything from marketing to fundraising to performing the show to critical acclaim
Communication skills:
Excellent interpersonal and communication skills from working for a national newspaper in India and finding stories, to teaching ESL and running gastronomic tours in Bologna since 2011. Communication and especially communicating a product and its qualities are some of my key skills. As an effective and proven clear communicator, I have been offered roles from voiceovers, translations and copywriting for BakerTilly, Comune di Bologna, Taste Bologna, MAST and Radio Days (international event in Sasso Marconi). I have been Oxfam Manager since 2007, working in the organization of music festivals and community events in England.
Continuing Professional Development:
-2015 ‘Developing Cultural Intelligence for Leadership’ course in partnership with the Common Purpose Charitable Trust
-2015 ‘Regions, EU Institutions and Policy Making’ course with Iversity
Computing skills:
A high level of competency in programs such as Word, Excel, PowerPoint, Quark and Photoshop. Achieved Level 2 Extended Certificate in Information Technology (QCF)
Work Experience
CDV:-: Organising and running gastronomic tours for vistors to Italy with Culture Discovery -: Project Leader for CESTAS Bologna, organizing training and cultural visits to Italy for foreign delegates (English/Italian)
2015: Collaboration with Touch Labs Bologna as Sales & Marketing Specialist (English)
2011- Present: Freelance interpreter, voiceover artist and translator (clients include UniCredit, Unipol, TouchLabs, Studio Manfredi e Associati, Agenda, University of Bologna, Fondazione Serragnoli)
2011- Present: Freelance ESL teacher in Bologna in charge of self-promotion (specializing in Business English, Movers, Flyers, KET, PET, First, CAE, Trinity, English for travel)
2010: Internship as Sub-Editor & Article Writer (food & drinks and artisan products), Country Living Magazine, London-: Head Waitress and Hostess in Silver Service & Fine Dining, York Racecourse, UK-: Various voluntary leadership roles at University (Editor of College Magazine, Head of Student Activities, Sub-Editor of award-winning University Newspaper)
Personal
I am described by others as an outgoing person, who is adaptable and always willing to learn. I have a particular passion for communication and I make sure I keep my finger on the pulse, regularly updating my Instagram, Facebook and Twitter and using these platforms to connect with individuals and companies. In addition, I keep up to date with online and printed content, especially food and drink related articles multiple times a week. I am always on the lookout for new recipes to try and to share with friends and family. I often find myself ‘selling’ and ‘marketing’ products and ideas to people without realizing due to my unstoppable passion for quality cuisine.
During my time at university, I showed my dedication and versatility in numerous ways: from writing for and editing my college newspaper, to managing volunteering projects and securing funding. In terms of paid work, I have wide-ranging experience in the fine dining sector; from starting off working in restaurants when I was 16 to writing articles about gastronomy for Country Living magazine. My spare time is dedicated to good food and searching for the best quality ingredients from the most natural sources. Living in Italy has allowed me to develop a greater and closer relationship with food and wine and be able to share this knowledge with others.
My working life relies heavily on great problem-solving skills when dealing with clients from different cultural backgrounds. I like to work using frameworks that I can tailor to the individual needs of each client. I am naturally able to learn quickly and adapt to the role using intercultural communication, as shown most recently by being granted the Cultural Intelligence for Leadership Award.
References
Debora Mantovani University of Bologna
Dipartimento di Scienze Politiche e Sociali
Strada Maggiore, 45
Bologna
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Carla Abbattista
AGENDA
Giornalismo e comunicazione
via Barberia 16,
Bologna
40123
Tel-
Fax--
