CAREER OBJECTIVE
Dedicated and adaptable with twenty-eight months of Business Process Outsourcing experience, offering strong communication skills, reliability, and a commitment to delivering exceptional results. Passionate about supporting businesses through professional, deadline-driven work and eager to contribute to their growth while continuously developing my skills.
PERSONAL INFORMATION
Date of Birth: November 29 1999
Place of Birth: San Jose Del Monte Bulacan
Civil Status: Single
Gender: Female
Age: 24
Nationality: Filipino
STRENGTHS
• Adaptability & Flexibility
• Time Management & Self-Discipline
• Communication Skills
• Problem-Solving Ability
• Attention to Detail
• Proactiveness & Initiative (Resourceful)
• Professionalism & Reliability
• Continuous Learning Mindset
EDUCATIONAL ATTAINMENT
SECONDARY EDUCATION
School: Cansojong National High School
Adress: Cansojong Talisay City, Cebu
School Year: -
TERTIARY EDUCATION
Bachelor of Secondary Education
Major in English
School: Talisay City College
Adress: V.H. Garces St., Poblacion, Talisay City, Cebu
School Year: -
EXPERIENCES
Customer Service Representative
Qualfon Cebu – Philippines October 25, 2021 - December 3, 2022
Skyrise 3 IT Park Apas Lahug, Cebu City
Customer Experience Agent
ALORICA PHILIPPINES, INC. July 4, 2023 – January 28, 2024
4F Skyrise 1 Building Asiatown IT Park,
Lahug Cebu City, Philippines 6000
Customer Service Specialist
TDCX Cebu – Philippines August 8, 2024 - May 21, 2025
10F, HM Tower, W Geonzon St
REFERENCES
Chezie D. Tormis-
Eddie Bryll Caballero -
