CHARLIE E. EVORA
Virtual Assistant and Data Analyst
Objective
An energetic professional looking for a challenging office personnel position in a growth oriented organization that offers diverse job opportunities that will utilize my computer knowledge, organizational abilities, and business experience.
A strong team player, communicator, leader, problem-solver and decision maker with an excellent ability to bridge the gap between technical and non-technical person. Ability to assimilate and analyze complex issues and concepts in order to dissect, simplify and resolve problems, both in hands-on and simulated scenarios.
Availability
Immediate
Areas of Expertise
Promoter and Product Sales
Customer and Patient advocate
Stock Inventory of Office Consumables
Spreadsheet Report Generation
Office Administration
Secretarial Functions
Proficient typing skills
Computer skills and knowledge of relevant software packages
Basic literacy and numeracy skills
Organizational abilities.
Administrative skills
Good communication skills, both written and verbal
A polite phone manner
Good customer service skills
Personal Details
Date of Birth: December 7, 1988
Nationality: Filipino
Marital Status: Widowed
Mobile Number:-
Email address: -Traveled Countries: Hong Kong, Singapore, Bahrain, Kingdom of Saudi Arabia, UAE, Mozambique,
South Africa, Italy, Czech Republic, USA and Japan
Working Experiences:
Afni Call Center Agency
Commonwealth Avenue,
Quezon City, Philippines
Position: Call Center Agent – Finance of Sprint (From: February 2013 - March 2014)
Greet customers and find out their needs.
Empathize with customers
Providing information about Sprint and their products.
Created and maintained relationship and loyalty with customers through interaction.
Assisted customers in selecting product suitable their needs.
Providing and maintaining excellence in customer service.
RAREJOB PHILIPPINES INC. (freelance/part-time) From: November 2014 up to February 2017
5th Flr., Sunnymede IT Center, 1614 Quezon Avenue,
Diliman, Quezon City
Position: ONLINE ENGLISH TUTOR/BUSINESS TUTOR/SPEAKING TEST COORDINATOR
Teaches English grammar and conversation materials to Japanese students
Conduct reviews for English examinations like TOEFL, IELTS and TOEIC
Conducts speaking tests, upload call recordings, evaluate exams and coordinates with the team in the Head Office via email.
ONLINE ENGLISH TUTOR
Teaches English grammar to Japanese students
Convergys Philippines
SM North Edsa,
Quezon City, Philippines
Position: Customer Service/Advance Technical Support/ Trainer for Dish Satellite (From: October 2017 - September 2018)
Teach new employees of the business rules and products
Empathize with customers/trainees
Providing information about Dish and their products.
Created and maintained relationship and loyalty with customers through interaction.
Providing and maintaining excellence in customer service.
Inspired employees/trainees and became part of the team of the Training Management
Answered question, not only from customers but from co employees as well.
Amazon (freelance/part-time) From: September 2018 up to February 2019
Position: Data Encoder and Data Analyst
Works with Microsoft Excel
Responsible for compiling, sorting and processing data
Includes duties such as entering data, maintaining databases and client files, managing hard copies, scanning documents and handling other data-related tasks
eBay (freelance/part-time) From: February 2019 up to April 2019
Position: Data Encoder, Data Analyst and Virtual Assistant
Works with Microsoft Excel
Responsible for compiling, sorting and processing data
Includes duties such as entering data, maintaining databases and client files, managing hard copies, scanning documents and handling other data-related tasks
Various administrative tasks, including answering emails, scheduling meetings and making travel arrangements.
Educational Background
2012 – Murdoch University
Dubai, United Arab Emirates
Course: A.B in Journalism ( Graduate )
Don Bosco Technical Institute, Makati C ity
2008
JJ Liedo Jr. Memorial National Highschool -
Canubing II Elementary School
2000 - 2001
Character Reference
Available upon Request
